Kx Hts32 firewall block all ports, I can't access the web maintenance console 1

[Sid72]

After activating my firewall on my Kx Hts32 web maintenance console, all ports were blocked, and I am no longer able to access the web maintenance console. Please assist; what can I do? Thank you in advance.

 

[omonat]

Just reset and upload a backup if you have it.

wanetelecoms@gmail.com

 

[Sid72]

We don't have a backup, and we're avoiding resetting because we want to save some settings and the CDR file. Is there an alternative to resetting?

 

[omonat]

You may need paid local Tech support from a Panasonic Tech.
He surely has a way out.
I did it way back but those systems are nolonger on our market.


wanetelecoms@gmail.com

 

[Sid72]

Our Panasonic local tech closed shop during COVID and never reopened. Is there a tool that allows backup without using the Web maintenance console, or to access the pbx directly without the use of IP and TCP ports.

 

[omonat]

There is no tool but you can get support from any willing Panasonic Tech.
The last option is to reset.
The PBX is accessible through the Operator set if it was permitted during programming while the Web-MC was still accessible.

wanetelecoms@gmail.com

 

[Ired]

KX-HTS can block WEB-access via WAN-port, not via LAN-port.

Connect your PC directly to the LAN-port of the PBX, perform necessary network settings (e.g. set the IP-address of your PC to DHCP) and connect to KX-HTS.

 

[Sid72]

I tried it, but I'm still unable to access the web maintenance console. "The phones are working, however the web maintenance console is inaccessible

 

[Ired]

Have you tried to restart the PBX?

 

[Sid72]

Yes, I did a couple of times.

 

[Ired]

Which LAN-port did you use to connect? Try LAN-1

 

[Sid72]

Yes I connected LAN1

 

[omonat]

You need to disable the Firewall via console

wanetelecoms@gmail.com

 

[Sid72]

Which console? because I am not able to access the web console

 

[Mike_K]

Try using the FireFox browser.

 

[omonat]

Console => Reception phone at Jack 1 , EXT 101

wanetelecoms@gmail.com

 

[Sid72]

@omonat our Reception phone is a KX-HDV130, it have limited functionalities. When we connected to the lan1 port our switch was connected to the internet so on its list of ip Address it was showing the WAN IP of the portal "with filtered ports". When we disconnected everything and connected directly to the lan1 it is not showing the web portal ip Address or any connections.

 

[omonat]

I would sugest you get Tech support from a qualified Panasonic PBX Tech.
Should be able to fix that

wanetelecoms@gmail.com

 

[Sid72]

Thank you all for your assistance. I was able to access the web console and did the following: the default IP range for the HTS32 is 192.168.1.0-255, so I manually configured my IP to this range and ran an IP scanner, which allowed me to locate my HTS32 IP. "On the default LAN, port 80 is always open

 

[omonat]

Wonderful, i think the default is in 192.168.0.X though.
Default IP i think is 192.168.0.101

wanetelecoms@gmail.com