Known server configuration

[123edcxz]

Hi all,
can anyone help me solving an issue with a known server configuration?

I've added a known archive server to the primary archive server used by my content server. I've added the storage provider and storage rule in the content server, both pointing to a new archive defined in the secondary archive server (the known one...). After some test i can upload/download files from the content to the secondary archive server but ONLY if don't use a certificate.

ContentServer --> PrimaryArchive --> SecondaryArchive (known server)

If a certificate is configured for the known archive server, it's not possible from the content server to upload/download, cause an error is returned (Livelink Error: Error adding new item.
[Error adding version to 'test.txt'. Error creating document in Archive Server]

Maybe it's a certificate issue but i can't find a solution. Is it possible to configure a secure communication between the two archive server (the primary and the known one), or this type of communication is not possible?

Thanks!

 

[LAMINI]

In the case you have not already done so, I would create a ticket vs OpenText Support.

Please reply w/ what you had to do to get it going. I ask as sometime in the future I'll have to turn my Archive Server back on.

From what i understand, you cannot upload docs w/ Certs running, but can w/o certs? Sounds like something in OT config or IIS?

 

[ggriffit]

do you have some logs for this as they will show a lot more detail about the issue you are experiencing.

Greg Griffiths
Livelink Certified Developer & ECM Global Star Champion 2005 & 2006

http://www.greggriffiths.org/livelink/