Keyboard and Mouse don't work after reboot

[bbell22]

I have several desktops with Windows XP SP2 and everytime the pc reboots it the usb keyboard and mouse do not work. I have to unplug and replug in the keyboard and mouse for them to work.

 

[IllogicallyLogical]

Have you checked to see if the USB settings are enabled in the BIOS?

Joey
CCNA, MCP, A+, Network+, Wireless#

 

[bbell22]

No. The thing is if I unplug them and put them back in the same USB it works. And it only is occuring on one type of Dell model

 

[bbell22]

I checked the BIOS and it was enabled. I also upgraded the BIOS and it still doesn't work

 

[linney]

A selection of things for you to look out.

mouse woes????
thread779-973869

No Mouse/Keyboard After Updating Microsoft Natural Keyboard Pro Drivers

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q257729

You could try uninstalling the USB root hubs (Device Manager) that show on your machine. Reboot and let XP rediscover the ports.


314634 - Windows XP Does Not Detect Your New USB Device

http://support.microsoft.com/default.aspx?scid=kb;en-us;314634&FR=1&PA=1&SD=HSCH

General USB troubleshooting in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310575&FR=1&PA=1&SD=HSCH

USB device does not function after connecting device to a Windows XP Service Pack 2-based computer or to a Windows XP Tablet PC Edition 2005-based computer

http://support.microsoft.com/default.aspx?scid=kb;en-us;870893&FR=1&PA=1&SD=HSCH

A USB 2.0 hub may stop working when you disconnect a USB 2.0 printer from your Windows XP-based computer

http://support.microsoft.com/default.aspx?scid=kb;en-us;895962&FR=1&PA=1&SD=HSCH

When you install Windows XP Service Pack 2, the USB 2.0 drivers do not appear to update

http://support.microsoft.com/?kbid=873169#appliesto

In the BIOS settings for your computer, load the 'Fail-Safe' default settings, and then reactivate the most frequently used options such as USB Support.