Key 01 forwarding to overflow extension

[dabble]

I hope I explain my issue well enough.

I have copied the TN programming below. This is on a CS1000 4.5 system.

The FDN and HUNT for this phone (4000) goes to voice mail (Call Pilot Rls 5).

There are 3 separate voice mail boxes for 4356 and 4299 and 5213.

DN 4299 and 5213 also appear on the director's phone, but as non ringing SCR's.

The phone printed below is the secretary for the director who answers 5213 and 4299 first.

Question: If the secretary is away from her desk, but the director is in and he wants to answer 5213 and 4299, how can I program the sets so that he knows to answer 5213 and 4299 since his phone does not ring?

I thought of using an overflow DN so that when the secretary leaves her office, she could call forward her phone to this overflow number which would ring on the directors phone, but this will only handle key 00 and not key 1 or key 2.

I hope what I have written is described well enough.

Thanks.


DES 3RDFLR
TN 004 0 01 10
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
FDN 4000
TGAR 1
LDN NO
NCOS 4
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
SCPW
CLS CTD FBD WTA LPR MTD FND HTA TDD HFA GRLD CRPD STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNIA CDCA MSID DAPA BFED RCBD
ICDA CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXD ARHA CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDA
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
CDMR
CPND_LANG ENG
RCO 0
HUNT 4000
LHK 0
LPK 1
PLEV 02
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 4356 1 MARP
DNRO 0
DNRI 0
CPND
NAME XXXXXX
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 4299 3 MARP
DNRO 4
DNRI 4
CPND
NAME CULTURAL DEVELOPMENT
XPLN 27
DISPLAY_FMT FIRST,LAST
02 SCR 5213 D MARP
DNRO 2
DNRI 2
CPND
NAME XXXXXXX
XPLN 27
DISPLAY_FMT FIRST,LAST
03 DIG 2 43 R
04 SCN 4365 D
DNRO 0
DNRI 0
CPND
NAME XXXXX
XPLN 27
DISPLAY_FMT FIRST,LAST
05 SCN 4794 D
DNRO 0
DNRI 0
CPND
NAME XXXXX
XPLN 27
DISPLAY_FMT FIRST,LAST
06 SCN 4506 D
DNRO 0
DNRI 0
CPND
NAME XXXXX
XPLN 27
DISPLAY_FMT FIRST,LAST
07 ADL 16
08 ADL 16
09 ADL 16
10 ADL 16
11 ADL 16
12
13
14
15
16 MWK 4000
17 TRN
18 AO6
19 CFW 16 4000
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31
DATE 17 OCT 2008

 

[bigindian65]

Had to think of a scenerio that does not take key 0 along for the ride. Forward No Answer is denied btw on the posted set.

Mato' Was'aka

 

[PEMpal]

You might want to look at Delayed Ringing (DNDR) on the Director's phone. DNDR uses seconds, not number of rings.
In other words, his phone will be blinking on the SCN line for x number of seconds before it actually starts ringing. You'll have to play with different numbers of seconds.

 

[dabble]

Thanks for picking up on the FND setting. I'll change that right now.

For the DNDR is that a system setting or a TN setting for the number of seconds to ring?

 

[dabble]

Found my answer for the DNDR setting. It's on a TN basis and can be up to 120 seconds.

I did some testing and I do believe that this feature will work quite well for my situation.

Thank you so very much for your help!