KB2661637 will not install

[euston]

This is the fix for a vulnerability in the Indeo codec which could allow remote code execution. Trouble is that it will not install.

The log file reads as follows: -

[KB2661637.log]
12.719: ================================================================================
12.719: 2012/02/15 15:27:25.140 (local)
12.719: c:\8331d0c5b1cf3dfdbd7089fb\update\update.exe (version 6.3.13.0)
12.750: Hotfix started with following command line:
12.782: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
13.016: C:\WINDOWS\system32\iacenc.dll is Present
13.016: Condition Check for Line 1 of PreRequisite returned FALSE
13.032: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
13.032: KB2661637 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2661637 failed. For More details check the Log File c:\windows\KB2661637.log
13.047: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
13.047: Setup cannot continue because one or more prerequisites required to install KB2661637 failed. For More details check the Log File c:\windows\KB2661637.log
18.032: Message displayed to the user: Setup cannot continue because one or more prerequisites required to install KB2661637 failed. For More details check the Log File c:\windows\KB2661637.log
18.032: User Input: OK
18.032: Update.exe extended error code = 0xf0f4
18.032: Update.exe return code was masked to 0x643 for MSI custom action compliance.

I wish that the log file had stated what the prerequisites were. Could it be that the update is not required on this particular system?

Owzat! On ya way, back to the pavilion!

 

[micker377]

APPLIES TO

Microsoft Windows XP Service Pack 3, when used with:
Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

http://support.microsoft.com/kb/2661637

 

[euston]

Thanks. I finally decided to disable Indeo with a Microsoft Fixit #50326. It is Windows XP Pro SP3 which is why I was mystified by the refusal.

Owzat! On ya way, back to the pavilion!