Just upgraded IP Office V2 from R8.1 to R9.0 and gets "No License Available" on 1416 and 1408 phones. This is a new installation, was ordered for R9.0 but received R8.1
All Licenses are for R9.
Any suggestions why........much appreciated
Steps taken with upgrade of sd card from version R8.1 to version R9.0
• Reset system to factory default.
• Shut down system and removed sd card.
• Format sd card ip office A-Law.
• Fitted sd card into unit and restarted.
• Upgraded system to v9.0
• Upgrade successful
• On 1416 and 1408 phones displays “No License Available”
• Added Essential Addition License – Still the same “No License Available”
• Added all other licenses – IP Endpoints, Universal PRI, VM Pro Recordings, Soft Consul, R8 plus Preferred Edition (VM Pro)
• All Licenses loaded.
• Still the same “No License Available” on 1416 and 1408 displays.
Brand new system, not been installed yet. Thank you so much, just checked up on Avaya knowledge base that an upgrade license is needed. Once more thanks for your help and input. Regards!!!
Hi Billx1,
Have done exactly as u stated but gets “No License Available”
on 1416 and 1408 phones. i apparently need a upgrade license according to IP Office Release 9 Product update.
Put SD card in a card reader.
Start Manager 9.0 and be sure that the working directory is pointing to the 9.0 files.
Format SD card
Recreate SD card
Then and only then start the new IPO with the SD card.
Yu will need an upgrade licence for this please make not of the number of user 32 user you will need a small licence and 32 and above large upgrade licance
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