Hi Gurus,
I am new to Aspect Telephone systems and CTI. I am a java web developer and would like to integrate one of my web application to integrate with Aspect phone. I am looking at the following scenario.
User clicks on a link to call customer.
A sip phone pops up. or the Aspect Phone device rings after connecting to customer
Agent talks to the customer over sip phone or aspect device
Technology that we would like to use is Java.
Could you please help me how to do this.
Thanks.
I am new to Aspect Telephone systems and CTI. I am a java web developer and would like to integrate one of my web application to integrate with Aspect phone. I am looking at the following scenario.
User clicks on a link to call customer.
A sip phone pops up. or the Aspect Phone device rings after connecting to customer
Agent talks to the customer over sip phone or aspect device
Technology that we would like to use is Java.
Could you please help me how to do this.
Thanks.