Java warnings after latest upgrade

[wireman50]

Latest update of Java gives thsi warning (attached) on a MCD5 install (so not that old). Anyone seeing this on MCD6? Perhapos its time for Mitel to ditch Java for backups...?

Comments guys?

p.s. I have put this on here as well as the other site to get the widest audience.

 

[Mitelmike2010]

Upgrade to Release 6 and Use Firefox. #IEsucks

 

[wireman50]

Will that negate the use of Java though...this is a Java issue not browser....?

 

[Mitelmike2010]

Sorry No. But I have found I have a lot less issues than I did with IE. No getting around Java until Mitel changes to HTML5. (Then we can use Chrome, Yeah!).

Mitel Needs to create a Management App for Android so you can configure everything from a tablet.

 

[LoopyLou]

Can't see them ever doing an app just to configure a system. Maybe for the 5000. What they need is HTML 5 so at least you could use Chrome as someone else suggested.

The beatings will continue until morale improves.

 

[jrgood0852]

Make sure 192.168.1.2:443 is in your trusted sites list!

Always look out for the next guy because it may be you!

 

[wireman50]

makes no difference this a JAVA error NOT IE.

Its something to do with the java applet not having a manifest as per the screenshot (I don't really understand java)

 

[jrgood0852]

OK.....sorry. Try this fix. I don't know if it pertains to what you are running into or not, but worth a try...........


MITEL COMMUNICATIONS DIRECTOR

Article # 12-5191-00282
Symptoms
After the latest Microsoft Windows update on September 24, 2012, the System Administration Tool (or ESM) does not provide the option to backup, and improperly reports that the ESM Backup/Restore page requires JAVA.
Background
After the Microsoft Windows Automatic Update is performed, when you launch ESM > Maintenance and Diagnostics > Backup or Restore, both ESM Backup and Restore pages display the message, “This page requires Java...” (as shown below) and you are unable to perform a backup or restore. In most cases, this problem is caused by an incompatibility in JavaScript, however, this error can also mean that the Java Runtime environment is not installed. Instructions for both possibilities are included in this bulletin.


Root Cause Analysis
The latest Windows Update is not compatible with the JavaScript used in the MCD software. To overcome the latest change with the Windows Update, Mitel is taking a proactive approach and providing a modified JavaScript to address this issue.

PC Platforms Affected:
We are currently only aware of the problem on PCs running Windows 7 with Internet Explorer 9.

MCD Software Affected:
All MCD software versions from MCD 4.0 to the latest MCD 5.0 SP2 are potentially affected.








Workarounds
• The short term workaround is to use the Software Installer to perform backup or restore (via the Full Installation menu options).
• The current term workaround is to download the revised JavaScript and FTP it to your MCD platform. (See instructions below.)
• A long term solution will be made officially available in MCD 5.0 SP2 PR2 and MCD 6.0 or higher. These versions are scheduled for release in October and December 2012, respectively.
IMPORTANT NOTE: Before you perform the following workaround, ensure that you have the correct Java runtime environment installed by following the instructions that start on page 3.

To Download and FTP the Revised JavaScript:
You can use your preferred FTP client, or if you are not familiar with FTP, you can use the instructions below to use the FTP client supplied in the Windows operating system.
1. Download the attached uwi_jretest.htm file and store it on your Windows PC (for example, in c:/patch).
2. To open the Windows command line, click Start > Run…
3. In the Run dialog, type cmd and then click OK. A new DOS window opens, displaying the current path of C:/ < >
4. Use the CD command to move to the folder/directory where you stored the uwi_jretest.htm file. For example, if you stored the file in C:/patch, type cd /patch.
5. Start the FTP session by typing FTP <IP address of the MCD>. Enter the user name and password when prompted.
6. Type cd /sysro/webs/web/uwi/backup_restore and press Enter.
7. Type bin and press Enter.
8. Type rename uwi_jretest.htm uwi_jretest.ORIG
9. Type put uwi_jretest.htm and press Enter.
10. Type bye to exit the FTP session.
11. Close the DOS window.

The Java script change is immediate. You should be able to perform db backup immediately.


Determining Java Version
Since this error may also indicate that Java is not running properly, we suggest that you verify your Windows PC has the correct Java runtime environment.

1. In a web browser, navigate to www. java.com and click Free Java Download.


2. Click See all Java downloads.




3. Click Verify Java has been installed correctly.


4. Click Verify Java version.





5. The correct Java Version 6 for ESM is shown here:







Always look out for the next guy because it may be you!

 

[wireman50]

Yes, done that BUT its Java that is reporting the error hence java is running and you can do a backup but you get the attached screen.. Have you looked at the attachment?

 

[jrgood0852]

Yes.....what does Mr. Google have to say?

Always look out for the next guy because it may be you!

 

[wireman50]

MR Java says that its up to the provider of the app to also provide the manifest bit. Mr Mitel (on further looking at the release notes for MCD 6) that java is no longer required for backups from ESM from rel 6(doesn't mention restores) so I will assume that Mitel will just ignore this and let users of older systems flounder...