Java RTE version problems

[PrimaveraTard]

We have an application that requires JRE 1.4.1 to run. I have a user who has 1.4.1 installed on his machine correctly. However, when he attempts to access the application it gives him an error to the effect of "Java 1.2 is not properly installed." There was no entry in the Add/Remove Programs list for Java 1.2. However, we found the Java 1.2 version in the JavaSoft directory and he renamed it. Then attempted (unsuccessfully) to access the application again. This time when he went to the JavaSoft directory, it had put a new Java 1.2 in there. So, we then went to his Java Control Panel and pointed it to the Java 1.4.1 and also changed his Java Web Start so that it only had Java 1.4.1 checked. When accessing the application he no longer gets the error but it just "hangs." It says its downloading the Java but never gets anywhere. I have done an uninstall and reinstall in the past to no avail. If anyone has any ideas they would be greatly appreciated.

PrimaveraTard

 

[stefanwagner]

OS sounds like Windows.
Which?

Set the (probably new) Systemvariable:
%JAVA_HOME%=C:\yourPathTo\j2sdk-1.4.1
Applications need the path set to point to the %JAVA_HOME%/bin Directory.

How do you start the application?
'downloading the java' sounds like Browser - is it an applet?

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http://home.arcor.de/hirnstrom/bewerbung

 

[PrimaveraTard]

Its 2k and yes it is an applet.

Well, fortunately desktop support gets to tackle this one. Thanks for the help though!