Java errors whilst looking at hotmail.com

[JayE]

Hi,

My boss uses Hotmail.com for his web-based e-mail account but keeps getting error messages when it loads his mailbox, so that he can't open his mail.

If he uses my PC (which uses EXACTLY the same version of IE 6 as my boss), the page loads fine, also another PC which uses 5.5.

Clearly, there is a Java error ... but what's the quickest and easiest way to resolve it ?

You see, my boss is getting very frustrated that he has a brand new PC (just joined the company), but he can't access the web site which is ESSENTIAL to him ... instead he has to borrow a colleague's PC !!

Thanks for your help.

Regards,
Jay/UK

 

[patrick99]

I can't really get your exactly meaning of "Java" error. But you may try to install the latest Sun JRE to see whether your boss can load the "Java".


J2SE v 1.4.2_03 JRE:

http://java.sun.com/j2se/1.4.2/download.html

 

[JayE]

Here's the message I get on the status bar:-

javascript:G('getmsg=MSG1077184036.7&start=1167332&len=276949')

Does that help you to help me ?

Regards,
Jay/UK

 

[battmain]

Have you tried deleting the hotmail cookies? Try running scandisk to ensure there are no lost clusters? Have you checked for Hijacks? Spyware? Etc? What about firewall? If you are using Zonealarm, Norton, etc, temporarily disable it and see if it works.

 

[bcastner]

I think this is a "secure site" problem, and not a java issue. I assume that there is some java support installed on this workstation?

http://www.mvps.org/inetexplorer/answers2.htm#secure_sites

My famous? "70% of the time will fix the problem" solution:

open a notepad session, IE_fix.cmd

copy/paste the below:
regsvr32 urlmon.dll
regsvr32 Shdocvw.dll
regsvr32 Msjava.dll
regsvr32 Actxprxy.dll
regsvr32 Oleaut32.dll
regsvr32 Mshtml.dll
regsvr32 Browseui.dll
regsvr32 Shell32.dll

save the file, and double-click it. Answer all the prompts.

I would be interested if "Msjava.dll" does NOT register in your instance.

 

[JayE]

I get LoadLibrary("MSjava.dll&quot failed - The specifed module could not be found.

What do I need to do to rectify ?

I await your reply.

Regards,
Jay/UK

 

[bcastner]

You do not have the Microsoft version of Java VM installed. The SUN version recommended earlier above should be sufficient.

But, see,

http://www.broadbandreports.com/faq/4497t/network.html

 

[bcastner]

Forgive me,

See: MS JVM source