J179 Phone

[DominicE]

Hi,

I've used this forum a lot to help me with various issues, but this is my first time posting as it seems as it seems as though no one else has had this problem.

Using the J179 phone with Ip Office I've got the custom screen saver working fine when the system loads. After a minute it kicks in and displays the company logo. However if you make a call, then the screen saver never comes on again. It'll just sit there on the main screen, no sign of the screensaver after a minute anymore.

Does anyone have any idea what could be stopping the screensaver or could it just be a bug with the J179?

Thanks,

 

[DominicE]

Hi,

As a further update it could be related to this log message which all the phones it's doing it on have it cycling through. All the phones are identical configs as it's in testing, so there's no reason for the line appearance to be in use.

23:26:40 105956681mS SIP Tx: TCP 192.168.16.12:5060 -> 192.168.16.23:61940
OPTIONS sip:302@192.168.16.23:61940;transport=tcp SIP/2.0
v: SIP/2.0/TCP 192.168.16.12:5060;rport;branch=z9hG4bK943d10d5ab8d098e96549472e5fe8908
f: <sip:CCMSInterface@192.168.16.12>;tag=0c9d8d0f1a10dbe5
t: <sip:302@blackbrook.local>;tag=5c54c8da-68900ce12z2g7243x2t5h6w526ki4t_F302
i: 1_5c54c8da-6d0b861dl302j5m27551k3g3w35h5x_I302
CSeq: 73 OPTIONS
m: <sip:CCMSInterface@192.168.16.12:5060;transport=tcp>
Max-Forwards: 70
l: 0

23:26:40 105956699mS SIP Rx: TCP 192.168.16.23:61940 -> 192.168.16.12:5060
SIP/2.0 200 OK
From: <sip:CCMSInterface@192.168.16.12>;tag=0c9d8d0f1a10dbe5
To: <sip:302@blackbrook.local>;tag=5c54c8da-68900ce12z2g7243x2t5h6w526ki4t_F302
Call-ID: 1_5c54c8da-6d0b861dl302j5m27551k3g3w35h5x_I302
CSeq: 73 OPTIONS
Via: SIP/2.0/TCP 192.168.16.12:5060;branch=z9hG4bK943d10d5ab8d098e96549472e5fe8908
User-Agent: Avaya J179 IP Phone 4.0.0.0.21 (21)
Contact: <sip:302@192.168.16.23:61940;transport=tcp>;+avaya.gmtoffset="0:00";+avaya.js-ver="1.0";+avaya.model="J179";+avaya.sn="18WZ29000E42";+avaya.firmware="4.0.0.0.21";+av.ip.mode=4;+av.sdp.anat;+av.sip.sig=4;+av.sip.media=4;+av.sip
.iptolerance
Accept-Language: en
Reason: sip;cause=1;text="Line Appearance In Use"
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