J179 FW upgrade 2

[Jason Wasserberg]

I'm trying to FW some J179's to 4.0.5.0.10 and it's failing looking for J100Supgrade.bin.http. The phones are pointing to a Windows file server but I can't find this file anywhere. If I point the phones to
the SD card of one of our phone systems with the same FW on it they upgrade fine. The J100Supgrade.bin.http is not on the SD card either. Is it supposed to be auto generated like 46xxsettings.txt? (Below is a snip from sys monitor with the error).


HTTP: Rx Src: (54944)-(80)
GET /J100Supgrade.txt HTTP/1.1
Host:
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0) AVAYA/J179-4.0.3.1.4 (MAC:c81feaba9ddc)
Accept: */*
Accept-Language: en
Pragma: no-cache
Cache-Control: no-cache
Expires: 0
1266422486mS HTTP: (54944)-(80) HTTPServerSessionIO: stCreationCallback(7)
1266422487mS HTTP: Public IP= Private IP=Not set
1266422487mS HTTP: (54944) HTTPEmbeddedFileServerSessionIO: stCreationCallback
1266422487mS HTTP: (54944) HTTPRelayServerSessionIO: stCreationCallback
1266422487mS HTTP: (54944) HTTPRelayServerSessionIO
1266422487mS HTTP: (54944) HTTPRelayServerSessionIO: SetState Schedule
1266422489mS HTTP: (54944) HTTPRelayServerSessionIO: SetState ReceiveHeader
1266422489mS TFTP: (1037) TFTPReader: J100Supgrade.txt.http
1266422489mS TFTP: TFTPReaderCache: Created Cache: J100Supgrade.txt.http (Total = 1)
1266422489mS TFTP: (1037) 0.0.0.0(SrcPort 0) TFTPReader: Using Cache: J100Supgrade.txt.http (Usage = 1)
1266422489mS TFTP: (1037) (SrcPort 54070) TFTPReader: J100Supgrade.txt.http
1266422489mS TFTP: (1037) (SrcPort 54070) TFTPReader: SendRRQ: J100Supgrade.txt.http
1266422491mS TFTP: TFTPReaderCacheTask: Started
1266422493mS TFTP: (1037) (SrcPort 54070) TFTPReader: Fail: J100Supgrade.txt.http (Code = 5)
1266422493mS HTTP: (54944) HTTPRelayServerSessionIO: DisconnectIndication reason 4 code 5
1266422493mS HTTP: (54944)-(80) HTTPSession: SendErrorResponse Code: 404, Entity: Relay Server File Does Not Exist
1266422494mS HTTP: (54944) HTTPRelayServerSessionIO: SetState Disconnect
1266422494mS HTTP: (54944)-(80) HTTPServerSessionIO: SetState GracefulClose
1266422494mS TFTP: (1037) (SrcPort 54070) ~TFTPReader: J100Supgrade.txt.http
1266422494mS TFTP: (1037) (SrcPort 54070) TFTPReader: Master Cache Failed: J100Supgrade.txt.http (Usage = 0)
1266422495mS HTTP: Tx Dest: (54944)-(80)
HTTP/1.1 404 Not Found
Date: Wed, 03 Jun 2020 14:02:00 GMT
Server: IPOffice/
X-Frame-Options: DENY
X-XSS-Protection: 1; mode=block
X-Content-Type-Options: nosniff
Content-Type: text/plain
Content-Length: 32

 

[teletechman]

The J100Supgrade.txt is with the firmware that you download add this to the HTTP server or the IP Office. It is .txt not .bin.
Mike

 

[Jason Wasserberg]

Sorry I was mistaken on the file is failing on. the file its looking for is FW_S_J179_R4_0_5_0_10.bin.http.

HTTP: Rx Src: 10.100.1.28(45938)-(80)
GET /FW_S_J179_R4_0_5_0_10.bin HTTP/1.1
Host:
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0) AVAYA/J179-4.0.3.1.4 (MAC:c81feaba9ddc)
Accept: */*
Accept-Language: en
Pragma: no-cache
Cache-Control: no-cache
Expires: 0
1269932238mS HTTP: 10.100.1.28(45938)-(80) HTTPServerSessionIO: stCreationCallback(7)
1269932238mS HTTP: Public IP=10.100.1.28 Private IP=Not set
1269932238mS HTTP: 10.100.1.28(45938) HTTPEmbeddedFileServerSessionIO: stCreationCallback
1269932238mS HTTP: 10.100.1.28(45938) HTTPRelayServerSessionIO: stCreationCallback
1269932238mS HTTP: 10.100.1.28(45938) HTTPRelayServerSessionIO
1269932239mS HTTP: 10.100.1.28(45938) HTTPRelayServerSessionIO: SetState Schedule
1269932240mS HTTP: 10.100.1.28(45938) HTTPRelayServerSessionIO: SetState ReceiveHeader
1269932241mS TFTP: (1040) 10.172.5.2 TFTPReader: FW_S_J179_R4_0_5_0_10.bin.http
1269932241mS TFTP: TFTPReaderCache: Created Cache: FW_S_J179_R4_0_5_0_10.bin.http (Total = 3)
1269932241mS TFTP: (1040) 0.0.0.0(SrcPort 0) TFTPReader: Using Cache: FW_S_J179_R4_0_5_0_10.bin.http (Usage = 1)
1269932241mS TFTP: (1040) 10.172.5.2(SrcPort 54468) TFTPReader: FW_S_J179_R4_0_5_0_10.bin.http
1269932241mS TFTP: (1040) 10.172.5.2(SrcPort 54468) TFTPReader: SendRRQ: FW_S_J179_R4_0_5_0_10.bin.http
1269932244mS TFTP: (1040) 10.172.5.2(SrcPort 54468) TFTPReader: Fail: FW_S_J179_R4_0_5_0_10.bin.http (Code = 5)
1269932244mS HTTP: 10.100.1.28(45938) HTTPRelayServerSessionIO: DisconnectIndication reason 4 code 5
1269932245mS HTTP: 10.100.1.28(45938)-(80) HTTPSession: SendErrorResponse Code: 404, Entity: Relay Server File Does Not Exist
1269932245mS HTTP: 10.100.1.28(45938) HTTPRelayServerSessionIO: SetState Disconnect
1269932245mS HTTP: 10.100.1.28(45938)-(80) HTTPServerSessionIO: SetState GracefulClose
1269932245mS TFTP: (1040) 10.172.5.2(SrcPort 54468) ~TFTPReader: FW_S_J179_R4_0_5_0_10.bin.http
1269932245mS TFTP: (1040) 10.172.5.2(SrcPort 54468) TFTPReader: Master Cache Failed: FW_S_J179_R4_0_5_0_10.bin.http (Usage = 0)
1269932246mS TFTP: TFTPReaderCache: Deleted Cache: FW_S_J179_R4_0_5_0_10.bin.http (Total = 2)
1269932247mS HTTP: Tx Dest: 10.100.1.28(45938)-(80)
HTTP/1.1 404 Not Found
Date: Wed, 03 Jun 2020 15:00:29 GMT
Server: IPOffice/
X-Frame-Options: DENY
X-XSS-Protection: 1; mode=block
X-Content-Type-Options: nosniff
Content-Type: text/plain
Content-Length: 32

 

[teletechman]

You need to load the firmware to the location that you are pointing the phone to. If the IP Office then check the SD card and make sure the firm is on it with file manager. If to an HTTP server load it to the file location that the server is pointing to.
What is the HTTP server that you are trying to use? IIS?
Mike

 

[Jason Wasserberg]

I finally resolved my issue. I was pointing the phone to the IP Office but the IP Office was setup to use manager rather than the memory card for the file server. That explains why I kept seeing the manager IP in the logs.