We're able to register a J179 to the IPO and it works just fine when on the same LAN segment; but, when we attempt an external registration through our SBC across the public Internet, the phone freezes up after 20-30 seconds. Before that time has elapsed, it can make and receive phone calls just fine, talk-path and all. After that time has elapsed, the phone is non-responsive except for the menu button, a reboot of the phone gets it working for another 30 seconds.
We have been working with Avaya for 3 weeks on this and haven't gotten anywhere and I was curious if anyone else was having any luck getting J179's to work across the public internet.
Environment:
J179 version 2.0.0.45
IPO version 11.0
ASBCE version 7.2.2
Cisco-CCNA; Avaya- ACSS
We have been working with Avaya for 3 weeks on this and haven't gotten anywhere and I was curious if anyone else was having any luck getting J179's to work across the public internet.
Environment:
J179 version 2.0.0.45
IPO version 11.0
ASBCE version 7.2.2
Cisco-CCNA; Avaya- ACSS