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J179 Display question

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km9v

MIS
Jan 11, 2011
116
US
When answering a bridged appearance from the secondary display, it pops up to the main display and the keys on top remain focused on the bridged keys. In order to get the main call appearances back, the phone/exit button has to be pressed. Is there any way to have the set do this automatically? I have some users getting frustrated.
 
A definite star to anyone who knows if there's a fix for this (also related to
I've just come across from the IP Office and I hate how this behaviour works. Every time I press a bridged appearance, or function key that's not a busy-ind the whole main display scrolls down to the expansion. And then there's the weird button layout too in half screen mode (also not an issue on IPO). I thought doing the appearance keys on buttons 1,3,5 was a simple "fix" but that causes some other weird bugs where the buttons on 2 and 4 would sometimes disappear.

I've gone through the 46xxsettings template multiple times and can't find anything that sticks out so would love to know if it's possible to change this.
 
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