When I'm on a call and someone else calls me, the call I was already on is automatically dropped. I already looked in the settings and didn't find anything, it happens on several J169 IP Phone devices...
Could be a line issue. What type of line do you have, SIP I would guess.
Does that also happen even when the second call is internally or maybe both calls are internally.
What web configuration - If you're using the J169's own web config menus STOP. They are not supported with the IP Office. All the configuration should be via the 46xxsettings.txt file received from the IP Office system.
J169 did not accept to add the configuration "SET RESERVE_LAST_CA 1", when on the file it deletes the configuration RESERVE_LAST_CA 1", quando sobre o arquivo ele apaga a configuração...
As per sizbut's earlier response
you DO NOT use the phones web interface, you need to be administering this using the IP Office itself - either through manager or webmanager TO THE IP OFFICE not the J169
Now is probably a good time to consider asking your maintainer for advice
The SIP J100-series are supported on non-Avaya platforms but Alcatel is not one of those which has been tested/documented. Look for the Partner Configuration Guides on the Avaya Support Portal for examples of how to configure with the supported platforms.
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