J139 Restrictions

[OldSchool70]

I have a prospective customer with an IPO SE on Rls 11 that was sold a lot of J139 IP Phones. They are now realizing that the J139 has many restricted features. I see that HG enable/disable button features cannot be setup on the J139. But, can the J139 Users be part of a Hunt Group? Does Avaya have any plans to expand the features available on the J139 phones? Does anyone have any nice workarounds for Appearances, etc.?

 

[SeeD441984]

Hi, you can use shortcodes. Here are the J139 Feature Restrictions

Menu Support
The J139 uses the same Feature and Status menus as the J169/J179 telephones except for the following menu options. In some cases, the menu feature may still be useable via short codes, a programmable button and/or using an application.

•Auto-Answer

•Call Pickup

•Call Park

•Coverage Ring

•DND Exceptions

•Disable Ringer

•Log Out

•Group State

•Group Fallback

•Self-Administration

•System Administration

Programmable Button Support
The J139 supports the same programmable button features as the J169/J179 telephones except for the following:

•Any dial features other than Dial, Dial Extension and Dial Emergency

•Automatic Intercom

•Bridged Appearance

•Call Intrude

•Call Listen

•Call Steal

•Coaching Intrusion

•Conference Meet Me

•Coverage Appearance

•Internal Auto-Answer

•MADN Call Appearance

•Self-Administer

•Set Hunt Group Night Service

•Set Hunt Group Out of Service

•Set Night Service Destination

•Set Out of Service Destination

 

[OldSchool70]

Thanks. I saw the document that lists the restrictions but in typical Avaya fashion it is a bit confusing (at least to me). I haven't had a chance to play around with the features in our lab environment. So, Just wondering if the J139 Users be part of a Hunt Group? Does anyone have any nice workarounds for Appearances, etc.?
Does Avaya have any plans to expand the features available on the J139 phones?

 

[sizbut]

But, can the J139 Users be part of a Hunt Group?" - Yes
"Does Avaya have any plans to expand the features available on the J139 phones?" - No
"Does anyone have any nice workarounds for Appearances, etc.?" - Buy a J159, J169, J179, J189... Don't buy a J129

Stuck in a never ending cycle of file copying.

 

[IPGuru]

Any nice work arrounds for Apperances?
Yes
simply do not use them, in most canses they are nunnecessary any way
phone rings, pick up phone & answere - no need for apperance key
make a call - pick up phone & dial - no need for an apperance key

In the UK we never could understand why Avaya bothered with adding an unnecessary legasy feature from key & lamp systems that no one in the uk had used for at least 10-20 years.



Do things on the cheap & it will cost you dear