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J Series Ethernet Port Failing

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I

IPOTS

Vendor
Sep 19, 2022
339
US
Anyone else seeing a large number of ethernet ports failing on the J Series phones?
I have a customer I just took over and they have approx. 35 bd 139 phones.
I have had a J179 go bad recently as well.

It's like the RJ45 is getting pulled off the circuit board.
 
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Same thing here with the J139's. I have found that the soldering on the few i have taken apart is what failed on the pins.
 
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@IPid10t. Thats what I have been seeing.
With the amount of failures Avaya should be covering these. I'll have to call my CAM
 
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