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IX Workplace - "Your messages may not be up to date"

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dsm600rr

dsm600rr

IS-IT--Management
Nov 17, 2015
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Any way to disable this or remove this error? They are not using the app for messaging - just calls.

IMG_1213_frqooq.png


ACSS / ACIS
 
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Never mind on this one - updated to the new FQDN on One-X and error went away.

ACSS / ACIS
 
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Hello,
We had similar issuue. We opened a SR and we disabled messaging following the suggestion of Avaya engineer :
"Messaging Icon can be removed from workplace, and this be controlled using 46xxsettings file.
Option - SET ENABLE_IPO_PORTAL_MESSAGING 1 (enables IPO messaging)
SET ENABLE_IPO_PORTAL_MESSAGING 0 ( disables )

When you disable IPO Portal Messaging icon will become invisible." .
When you change 46xxsettings , you have to reset to default Workplace Application & program it again.
Best regards.
 
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