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Thank You!I found this document on support.avaya.com: https://support.avaya.com/css/public/documents/101075533 . It's Avaya Messaging Technical Operating Guidelines. There is a feature comparison table starting on page 22. This may help.
Also, here's the AM Feature Description Guide on support.avaya.com: https://support.avaya.com/css/public/documents/101075539
I also checked in Edge Co-Pilot and here is what it returned:
Copilot
Sent by Copilot:
In Avaya Messaging, the Standard Mailbox and Collaboration Mailbox serve different purposes:
- Standard Mailbox:
- Primarily used for individual users.
- Functions as a personal answering machine where callers can leave messages.
- Users can listen to, save, forward, or discard messages.
- Allows for personal greetings and password protection to keep messages private1.
- Collaboration Mailbox:
- Designed for team or group use.
- Facilitates collaboration by allowing multiple users to access and manage messages.
- Useful for shared projects or departments where team members need to stay updated on communications.
- Typically includes features that support group coordination and message sharing1.