IX Messaging

[met1016]

Is there documentation that explains the difference between a Standard mailbox and a collaboration mailbox? we show having both in our IX messaging system, but we really don't know what all the differences are.

 

[LisaJP]

I found this document on support.avaya.com: https://support.avaya.com/css/public/documents/101075533 . It's Avaya Messaging Technical Operating Guidelines. There is a feature comparison table starting on page 22. This may help.

Also, here's the AM Feature Description Guide on support.avaya.com: https://support.avaya.com/css/public/documents/101075539

I also checked in Edge Co-Pilot and here is what it returned:
Copilot

Sent by Copilot:​

In Avaya Messaging, the Standard Mailbox and Collaboration Mailbox serve different purposes:

1. Standard Mailbox:
   • Primarily used for individual users.
   • Functions as a personal answering machine where callers can leave messages.
   • Users can listen to, save, forward, or discard messages.
   • Allows for personal greetings and password protection to keep messages private1.
2. Collaboration Mailbox:
   • Designed for team or group use.
   • Facilitates collaboration by allowing multiple users to access and manage messages.
   • Useful for shared projects or departments where team members need to stay updated on communications.
   • Typically includes features that support group coordination and message sharing1.

 

[met1016]

I found this document on support.avaya.com: https://support.avaya.com/css/public/documents/101075533 . It's Avaya Messaging Technical Operating Guidelines. There is a feature comparison table starting on page 22. This may help.

Also, here's the AM Feature Description Guide on support.avaya.com: https://support.avaya.com/css/public/documents/101075539

I also checked in Edge Co-Pilot and here is what it returned:
Copilot

Sent by Copilot:​

In Avaya Messaging, the Standard Mailbox and Collaboration Mailbox serve different purposes:

1. Standard Mailbox:
   • Primarily used for individual users.
   • Functions as a personal answering machine where callers can leave messages.
   • Users can listen to, save, forward, or discard messages.
   • Allows for personal greetings and password protection to keep messages private1.
2. Collaboration Mailbox:
   • Designed for team or group use.
   • Facilitates collaboration by allowing multiple users to access and manage messages.
   • Useful for shared projects or departments where team members need to stay updated on communications.
   • Typically includes features that support group coordination and message sharing1.

Thank You!

 

[avayaguy23]

What are you trying to accomplish or what are your requirements? Prob easier to go about it that way.