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IX Headset pickup issue

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liquidshokk

liquidshokk

Technical User
Jan 31, 2007
940
GB
Seeing a strange issue with call pickup in IX when using Jabra headset. Users are dialling *53*350# in IX to pickup ringing call but this only works when not using headset. Using headset you just get a long pause and the call doesn't connect.

Any ideas?
 
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Try using the app Jabra direct. For some reason the head set is acting weird without it.

Jo the quebec tech
AIPS,ACSS,APSS
 
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