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IX Headset pickup issue

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liquidshokk

Technical User
Jan 31, 2007
940
GB
Seeing a strange issue with call pickup in IX when using Jabra headset. Users are dialling *53*350# in IX to pickup ringing call but this only works when not using headset. Using headset you just get a long pause and the call doesn't connect.

Any ideas?
 
Try using the app Jabra direct. For some reason the head set is acting weird without it.

Jo the quebec tech
AIPS,ACSS,APSS
 
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