IWR 5.0 and Dr. Watson errors.

[amorsolo]

Does anybody have IWR 5.0 setup? I get a lot of Dr Watson errors happening on a daily basis...Cognos support no longer supports 5.0 - does anybody know if there are any service packs that remedy this problem...thanks for any input.

 

[griffindm]

Actually I had similar issues when I was using Impromptu 5, and DR Watson can still interfere with diagnosing issues. I recommend turning DR Watson off. It is not causing the errors (at least I don't think so), but you cannot properly diagnose what is going on with it trapping all of the exception messages. The MS knowledgebase has instructions on how to turn it off.

Regards,

Dave Griffin
The Decision Support Group
Reporting Consulting with Cognos BI Tools
"Magic with Data"

http://www.decisionsupportgroup.com

 

[amorsolo]

Thanks... the link can be found here... I'll give it a go.

http://support.microsoft.com/default.aspx?scid=KB;en-us;q188296