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IVR

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BIS

BIS

Technical User
Jun 1, 2001
1,893
NL
Hello,
Does anybody know of IVR solutions for the G3R that in cost terms fall somewhere between the Conversant and announcement boards ? I have a feeling I will need to look for third party solutions.
 
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We are in the process of implementating a Cisco IVR/Call Manager, seemlessly into an existing Avaya Definity G3si.

The IVR is the front end and kicks out to an existing Avaya call center.

agoldberg@phonextra.com
 
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BIS,
I feel the Third party product would be cost effective if you are not running a complicated application on it which requires Definity integration (C-Lan) card.
You can try out a product which runs on the Dialogc card which would be lower in cost as compared to conversant IVP board.

Regards
 
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