IVR toolbox grayed out

[veenstrahiem]

I am running an IVR with the latest version 6.0.2.3 and my toolbox is completly grayed out.
So when in a subroutine I cannot add new icons to the callflow.

Anyone had this, and know a solution?

 

[Mitelmike2010]

Are you sure you are licensed correctly?

Do you have a working IVR?

 

[veenstrahiem]

Yes all is working fine. I could copy icons, and that all worked.

Today, after consultant Mitel we found the problem. The IVR directory
MUST be shared across the network.