ITG to ITG calling with M2250

[dpa1]

Everything works fine as far as the Telephone sets, but when calling via ITG from the M2250 we get a connetion, the phone rings at the other location and as soon as you want to answer this call the line is diconnected.


We use the Meridian Option 11C 25.40B

Any idea what to check?

Regards,
Danny

 

[johnpoole]

your calling via a voip to a remote station when this happens?

john poole
bellsouth business
columbia,sc

 

[dpa1]

Yes. This only happens when we use the M2250 to call a remote station is this case a 3902 via voip.

When we call from any phone 3902, 3904 or 3820 via voip this problem doesn't occur.

We tried several remote office and all have the same problem except for 1 office.

Regards,
Danny

 

[demusrasta]

I would check the programming of the 2250 that does not have the problem. Do a compare and see if any differences jump out at you.

 

[dpa1]

We checked te programming but they are similar.

 

[vztech]

I would look at the patchs in the remote side that works and then the side that doesn't and compare.and also the RDB on both

 

[dpa1]

We checked the patches but the system which works has less patches.

Site which works
MAIN CAB
VERSION 2111
RELEASE 25
ISSUE 40 B +
IDLE_SET_DISPLAY Nortel

IN-SERVICE PATCHES : 18
PAT# PRS PATCH REF # NAME DATE FILENAME
00 Q351331 MPLR16094A CORE 20/03/05 p16094a3.11c
01 Q351331 MPLR16094B CORE 20/03/05 p16094b3.11c
02 Q351331 MPLR16094C CORE 20/03/05 p16094c3.11c
03 Q351331 MPLR16094D CORE 20/03/05 p16094d3.11c
04 Q351331 MPLR16094E CORE 20/03/05 p16094e3.11c
05 MP17264 ISS1:1OF1 ACD/NACD 20/03/05 P16216_1.11C
06 MP17990 ISS1:1OF1 CORE 20/03/05 P16298_1.11C
07 MP17936 ISS1:1OF1 ACD/NACD 20/03/05 P16345_1.11C
08 q485127 mplr16603 CORE 20/03/05 P16603_1.11C
09 q478424 mplr16669 Core 20/03/05 P16669_1.11C
10 q351081 mplr16095 CORE 20/03/05 p16095_1.11c
11 Q004163 ISS1:1OF1 GROUP HUNT/PLDN 20/03/05 P16450_1.11C
12 Q005876 ISS1:1OF1 TAURUS 20/03/05 P17043_1.11C
13 Q004881 ISS1:1OF1 GENERIC 20/03/05 P16648_1.11C
14 Q005328 ISS1:1OF1 CORE 20/03/05 p16923_1.11c
15 Q005792 ISS1:1OF1 Taurus Sets 20/03/05 P17379_1.11C
16 PENDING ISS1:1OF1 CORE 20/03/05 P18072_1.11C
17 Q006230 ISS1:1OF1 IP 20/03/05 p16612_1.11c


LOADWARE VERSION: PSWV 77+

INSTALLED PATCHES : 4
PAT# PRS PATCH REF # NAME DATE FILENAME
00 Q009121 ISS1:1OF1 TAURUS SET 09/03/05 P18716_1.LW
01 Q009121 ISS1:1OF1 M3902LW 09/03/05 P18777_1.LW
02 Q009121 ISS1:1OF1 Taurus set 09/03/05 P18809_1.LW
03 Q009121 ISS1:1OF1 Taurus set 09/03/05 P18838_1.LW


Site with the problem
MAIN CAB
VERSION 2111
RELEASE 25
ISSUE 40 B +
IDLE_SET_DISPLAY NORTEL

IN-SERVICE PATCHES : 16
PAT# PRS PATCH REF # NAME DATE FILENAME
00 Q351331 MPLR16094A CORE 15/12/04 p16094a3.11c
01 Q351331 MPLR16094B CORE 15/12/04 p16094b3.11c
02 Q351331 MPLR16094C CORE 15/12/04 p16094c3.11c
03 Q351331 MPLR16094D CORE 15/12/04 p16094d3.11c
04 Q351331 MPLR16094E CORE 15/12/04 p16094e3.11c
05 MP17264 ISS1:1OF1 ACD/NACD 15/12/04 P16216_1.11C
06 MP17990 ISS1:1OF1 CORE 15/12/04 P16298_1.11C
07 MP17936 ISS1:1OF1 ACD/NACD 15/12/04 P16345_1.11C
08 q485127 mplr16603 CORE 15/12/04 P16603_1.11C
09 q478424 mplr16669 Core 15/12/04 P16669_1.11C
10 q351081 mplr16095 CORE 15/12/04 p16095_1.11c
11 Q004163 ISS1:1OF1 GROUP HUNT/PLDN 15/12/04 P16450_1.11C
12 Q005876 ISS1:1OF1 TAURUS 15/12/04 P17043_1.11C
13 Q004881 ISS1:1OF1 GENERIC 15/12/04 P16648_1.11C
14 Q005328 ISS1:1OF1 CORE 15/12/04 p16923_1.11c
15 Q005792 ISS1:1OF1 Taurus Sets 15/12/04 P17379_1.11C


LOADWARE VERSION: PSWV 77

INSTALLED PATCHES : 0

 

[dpa1]

The second site works. The one with 16 patches in service.
The other site has the problem