edgarquadros
Technical User
Hello friends
I'm having problems with iPECS IP-DECT system GDC-800Bi (O&M by RTX) connected with an iPECS eMG system. We deployed a MultiCell system with 14 base stations and 38 GDC-800H terminals in a factory, taking care of minimal signal strength between base stations to do "Air Sync" correctly (-75 dBm). Since we installed the system, we are having problems with some calls. For example, we start a call between a desk station (analog, digital, or IP) and IP-DECT station, and in some seconds the voice received in IP-DECT terminal starts cutting and then get muted. But, the desk station still can hear the voice from IP-DECT station.
At first, I distrusted the customer's network environment. But after I conduct some network tests, I discovered that the RTP streams are perfect at the front of base stations LAN port.
The RF signal is excellent in the terminal because we are in a few meters from the base stations. This problem can occur in any base station of the system, and in any terminal. We did the same test out of working hours when the system is completely idle, and we could observe the problem also.
Anyone had this or a similar problem also?
BR,
Edgar
BR,
Edgar
I'm having problems with iPECS IP-DECT system GDC-800Bi (O&M by RTX) connected with an iPECS eMG system. We deployed a MultiCell system with 14 base stations and 38 GDC-800H terminals in a factory, taking care of minimal signal strength between base stations to do "Air Sync" correctly (-75 dBm). Since we installed the system, we are having problems with some calls. For example, we start a call between a desk station (analog, digital, or IP) and IP-DECT station, and in some seconds the voice received in IP-DECT terminal starts cutting and then get muted. But, the desk station still can hear the voice from IP-DECT station.
At first, I distrusted the customer's network environment. But after I conduct some network tests, I discovered that the RTP streams are perfect at the front of base stations LAN port.
The RF signal is excellent in the terminal because we are in a few meters from the base stations. This problem can occur in any base station of the system, and in any terminal. We did the same test out of working hours when the system is completely idle, and we could observe the problem also.
Anyone had this or a similar problem also?
BR,
Edgar
BR,
Edgar