Issue with TFTP Server 46xxsettings.txt 96xxupgrade.txt

[learn2shoot]

I have some agents who consistantly Log Out the phone. To remedy this I updated the 46xxsettings.txt file with "SET OPSTAT 110", this fixed the 4621 sets I have but not the 9620s. In the TFTP folder on the TFTP server I have a 96xxupgrade.txt file with one command - "GET 46xxsettings.txt" everything else is commented out. I have tried unplugging, clearing issuing the reset ip-stations ip-phones ipaddr xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx command but it just won't take.

What am I missing?

 

[FSI]

do the 9620s read the file at all from TFTP? I thought they only get them via http.

also let's hope your agents don't figure out they can still log out the phone by hitting mute, then dial LOGOFF

regards

Frank

 

[wmainc]

The 96xx phones only use http file servers.

 

[phoneguy55]

x3. Upgrade your file server to MV_IPTel. Problem solved.

 

[Mitch672]

If you are using the /tftpboot directory of an S8300 system, it will support TFTP as well as HTTP(port 811), or HTTPS (port 411) downloads for IP phone firmware. You would need to setup your DHCP Option 242 to point to the S8300 as the source of the files. If you have an S87XX server, it only supports HTTP/HTTPS, not TFTP.

96XX IP phones require HTTP/HTTPS as has already been said.



Mitch

AVAYA Certified Expert