Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Chris Miller on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

issue when installing i2004

Status
Not open for further replies.

forcetranquille

Technical User
Feb 13, 2006
218
FR
Hello Guys,

Hope to find assistance here.

When installing new IP 2004 phone it causes several other phones to reboot in office...looks to be an issue with phone configuration /set.
We check the DHCP server /scope and everthing seems to be OK.
Those phones have been used already on the same system but long time ago.

Any idea ?

Best Regards

 
You might want to verify it's not getting an IP conflict, but it usually state this on the display and also on the tty
 
It could be a defective nic on one of your 2004's, causing a broadcast storm, rebooting your network switch.
Had that once....
 
The 2004 may be new to you but I doubt that it is newly manufactured. If it is refurbished, then non-authorized repair companies have been known to just copy the EEPROM so you end up with duplicate MAC addresses.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top