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Isolating Calls from Different "locations" within the PBX

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bethseymour

IS-IT--Management
Oct 8, 2008
12
US
I have a new location setup in my CM 3.1.4 PBX. Location 12 is for our new and now remote new data center facility about a mile down the road.
I have a new local PRI installed there for which I'd like to route all calls from phones from this new location (location 12). Most concered about 911 calls.

What steps do I need to take to acheive this? I understand that a new ARS Analysis table would be needed with new route patterns for the new trunk group but I'm stumped after that.

How would the PBX know that if the call is coming from any phone within location 12 (which is also PN 12), to hit the new ars analysis table?

Any insight would be most appreciated.

Thanks.
 
The media gateway for location 12, should have "location: 12" setup, also, if you have IP phones at that location, you need to setup the IP-Network-Map, and assign the IP range at that location to its own IP-Network-Region (I would suggest region 12), then in ip-network-region 12, there is a place for "location", set this to 12 as well. Add your ars analysis table for location 12, and routes that use the new PRI trunk group that is setup at that location...

mitch


AVAYA Certified Specialist
 
Thanks Mitch. Your information was useful and did the trick!

Do you know of an easy way to copy ARS Analysis for location 1 into ARS Analysis for location 12?
 
bethseymour, I use AVAYA's ProVision (I work for a Business Partner), ProVision can easily download anything, modify it, and push it back to the switch. If you have a Business Partner, they might have ProVision and could help you out.... Other than that, the best way is to "print out" the ars table you want to copy ("list ars ana location x"), then you can manually copy what you need to and define the new location ("change ars ana xxx locaton 12"), you will have to do this 6-8 times most likely to get the new location defined... I have done it that way for years before I had ProVision :)

Mitch


AVAYA Certified Specialist
 
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