bethseymour
IS-IT--Management
I have a new location setup in my CM 3.1.4 PBX. Location 12 is for our new and now remote new data center facility about a mile down the road.
I have a new local PRI installed there for which I'd like to route all calls from phones from this new location (location 12). Most concered about 911 calls.
What steps do I need to take to acheive this? I understand that a new ARS Analysis table would be needed with new route patterns for the new trunk group but I'm stumped after that.
How would the PBX know that if the call is coming from any phone within location 12 (which is also PN 12), to hit the new ars analysis table?
Any insight would be most appreciated.
Thanks.
I have a new local PRI installed there for which I'd like to route all calls from phones from this new location (location 12). Most concered about 911 calls.
What steps do I need to take to acheive this? I understand that a new ARS Analysis table would be needed with new route patterns for the new trunk group but I'm stumped after that.
How would the PBX know that if the call is coming from any phone within location 12 (which is also PN 12), to hit the new ars analysis table?
Any insight would be most appreciated.
Thanks.