iS3000 integration with Genesys CTI

[BlueE]

Hi Everyone,
I'm not familiar at all with this switch but I might be involved with a Genesys + iS3000 project in the near future.

Has anyone integrated the iS3000 with Genesys CTI and if so were there any particular problems that I should keep in mind?

Is the Call@NET CSTA interface enabled by default? If not, what is the approximate cost of getting it enabled? If anyone can explain Call@NET to me that would be perfect.

Many Thanks
Paul

 

[Lele22]

Hi blueE
YOu need to see the license on swich Is 3000 with te command "dilics:;" and another information you need to know if you want work with ip link csta or s0 link csta..... it's a different license, I have a Genesys 5 in integration and it's
good luck

 

[slyates]

I have inherited support of a number of Sophos is3000 systems. I have the software which enable us to dial in via the LAN port to register DECT handsets but need the software that enables us to dial up via modem serial interface. Can anyone help. Willing to pay!