Is this Possible?

[Bullnuts]

I have a Nortel MM1 X11 with Meri. Mail. I would like to be able to take 4 extensions in a dept. and have them all CFWD to another extension in the Dept. which would be forwarded to its own Voicemail with a General Dept Message. These 4 phones all have their own personal VM now which we need to keep. Currently when I forward any of the phones to the Spare extension in the dept, it forwards fine, the Spare is already CFWD to its own VM, but when a call comes in to one of the 4 extensions that is forwarded to the Spare, it loops back to the original DN's VM and not the Group VM on the Spare Extension. Any suggestions on how I can get the Spare Extension VM to overide the original DN VM?
Thanks again,
Stephen

 

[johnpoole]

add sfa to the target sets, secondary call forwarding will let the number forward on to the forward target of the second station.. that gets it to voice mail, voice mail picks up the original dialed number.. magic happens and the world is safe from worm holes caused be software loops

john poole
bellsouth business
columbia,sc

 

[Bullnuts]

I modified SFD to SFA on the 4 sets and the target set, Tested and confirmed still going to VM on original dialed DN and not the VM for the Shared office phone. Heres a snapshot of the Config for the destination/shared office phone. Any suggestions? My other phones are of similar config.. Thanks

Stephen


From LD 11
REQ: prt
TYPE: 2006


MARP NOT ACTIVATED

TN 14 1
DATE
PAGE
DES

DES 845
TN 014 0 00 01
TYPE 2006
CDEN 8D
CUST 0
FDN 888
TGAR 2
LDN NO
NCOS 0
SGRP 0
RNPG 1
SCI 0
SSU 0000
LNRS 16
XLST
CLS UNR FBA WTA LPR PUA MTD FNA HTD NDD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD CCSD SWD LNA CNDD
CFTA SFA MRD DDV CNID MSID BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUD DPUD DNDD CFXA ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD OCBD FLXD FTTU MCBN
RCO 0
EFD 888
HUNT 000
EHT 888
LHK 0
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 845 0 MARP
01 CWT
02 TRN
03 CFW 16 888
04 MWK 888
05 ADL 16
DATE 21 OCT 2004

 

[sandyml]

As johnpoole mentioned, your Meridian Mail will pick up on the originally dialed DN. That is the design intent of that system, to prevent people's messages from going to other people's mailboxes...

 

[johnpoole]

if you want the mail to go to a shared mailbox, you'll need to out the mailbox and put the exten in as ext on the shared mb..

john poole
bellsouth business
columbia,sc

 

[Bullnuts]

Thanks for all your help !!!!
Stephen