I'm wondering if anyone knows a way to save Meridian Mail voice messages for longer than the standard time (after which they automatically get deleted). Every once in a while I need to save a message for longer and am not sure how to do it.
When creating a mailbox, select 'personal' under class of service, press the softkey for more detail, arrow down and change length of mailbox, continue to arrow down and set retention period (@ bottom of page)....
The other method will work, but I must admit I find it irritating when mailboxes are set to personal class of service, as this is not good for security and when you make system wide changes, these users are missed.
So if you have a class of service set (and assuming it is ok for this to affect all the users in the COS) , then you can also change the read message retention field in class of service administration (set it to '0' and the messages are only deleted manually)
If you only want a small number of users to have this facility, I would suggest creating a new class of service for these users specifically (don't forget to assign the new COS in the COS field in General Options).
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