Is there a way to keep the users from changing the "Personalized Ringing Pattern"?

[GregoryF]

We run a call center with hot desking across three shifts and we need to keep the users from changing the ring pattern.

 

[montyzummer]

Change this in the 46xx settings file

## OPSTAT restricts access to certain user options.
## Value Operation
## 000 user options are not accessible

APSS (SME)
ACSS (SME)
ACIS (UC)

 

[GregoryF]

So I cannot do it per station in the Avaya CM?

 

[montyzummer]

Not in CM sat no

APSS (SME)
ACSS (SME)
ACIS (UC)

 

[GregoryF]

well, I guess I'll make the change to the file. Not looking forward to rebooting all the phones though.
Thanks.

 

[GregoryF]

Can you keep them from changing the ring volume as well?

 

[montyzummer]

i think you can set the ring volume from the settings file ...sorry being lazy but im sure its there CTRL + F (ring) search will do the trick

APSS (SME)
ACSS (SME)
ACIS (UC)