Is there a way to forward email to an outside address? 1

[khinester]

Hello,
Is there a way to forward emails to an outside email address withouth having to create a mail box for this user.

For eaxample, if i have an email comming in for joe.bloggs@mydomain.com and I want to forward this joe.bloggs@compuserve.com can it be done?

Cheers

 

[KingCanute]

The way I do this is to add the external address to Active Directory as a contact (I've added a new container for this purpose) and then set the forwarding from the user's Exchange account.

The following notes assume the use of the Small Business Server Administration Console:

1. Add Contact
Active Directory:
Ensure that View -> Advanced Features is checked
Active Directory -> <your domain> -> External Email Addresses (my new container)
Right-click in right-hand pane:
New->Contact:
Do NOT create an Exchange mailbox (uncheck box on page 2)
Fill in details and exit
Refresh

Right-click new Contact object -> Exchange Tasks
Next
Change alias to something non-conflicting (this will be added as a new email address in the default domain(s), but you can delete later)
Modify…
Add new SMTP address (the external &quot;forward-to&quot; address)
Next, Finish
Refresh

Right-click Contact -> Properties:
Email addresses: Delete any unwanted addresses (the ones automatically added to the default domain(s))


2. Upodate Exchange User
Active Directory -> <your domain>-> Users
Right-click User object -> Properties -> Exchange General -> Delivery Options
Forward To, Modify…
Select new Contact
Tick &quot;Deliver to Both&quot;
OK

3. Hide external contact from the standard address book (optional)
Active Directory -> <your domain>-> External Email Addresses
Right-click Contact -> Properties -> Exchange Advanced -> Hide from address list


Note that Active Directory can take a while before a change gets recognised everywhere, so you may have to wait a little while between some of the steps.

Hope the above helps,

Mike W

 

[khinester]

Thanks Mike,

But I can't see the AD -> <my domain> -> External Email Addresses

I have enabled Advanced Features.

Thanks

 

[KingCanute]

&quot;External Email Addresses&quot; is just the name I used for my new container.

Right click Active Directory -> <your domain>

New > Organizational Unit
Enter Name (e.g. &quot;External Email Addresses&quot and click OK

Then, as per previous notes.

Cheers,

Mike

 

[khinester]

Is there a difference between Small Business Server and Exchange 2000 Advance server?

 

[vanna520]

there is a simple way for this. create joe.bloggs@compuserve.com in the contacts folder. go to properties of joe.bloggs@mydomain.com and choose exchange general tab. click on delivery options button and from there click on forward to option and then modify button. choose your forwarding address from the list (it's the contact you've created).
you can also choose if you want to keep e-mails in both mail boxes.

 

[pctekk]

Mike,

What if i need to have it delivered as you have above to there personal outside(and inside) Plus another user inside ??
i am having issues w/ the mail enabled group, only going to the inside and not being forwarded outside.

do you have steps on that ??
thanks

 

[Davetoo]

You need to setup an external account in your ADUC, then add that account to the mail enabled group.

I'm Certifiable, not certified.
It just means my answers are from experience, not a book.