Is there a way to check a global error log of some sort?

[cypher0]

We have an Option 61C and we sometimes experience some random issues... is there a global error log that I might be able to dump on screen?

And is there a way to pause the output every so often so I can copy/paste out to a text file? Sort of like a linux 'less error.log' thing...

Thanks,

-C

 

[PERRYPJ]

No such thing, the only thing you can do is in LD 22. Do a PRT and the TYPE will be AHST, this will print the History

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[Johnthephoneguy]

What random issues are you having?

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[cypher0]

We are experiencing an issue in our VoIP environment were we periodically experience some one-sided calls, where the caller cannot hear the call center agent, but the call center agent can hear the caller. When the issue comes up, it affects the greater majority of all IP users. After a short while, it goes away for a few hours, then comes back.

We are on an Option 61C (rel 6) with about half of our call center on Avaya 1140E phones. The IP users are either remote users working out of their homes, or on the other end of an MPLS in a branch office.

This started yesterday afternoon after we experienced an issue with a media card. The telco vendor did some work yesterday to disable and remove the problem media card. Since then, we have had intermittent spurts of these one-sided calls.