Switch his phone lines over to a 3x endpoint SIP trunk and install an asterisk pbx.
The SIP lines will be cheaper than the phone lines and the asterisk pbx is free. You can charge him install costs and asterisk offer a support contract (not free)
Biglebowskis Razor - with all things being equal if you still can't find the answer have a shave and go down the pub.
You could also use an Avaya Partner ACS, the basic module in version R6.0 is 3 lines X 8 stations. On the secondary market you can find some decent pricing from several suppliers, like Metroline Direct. And it works in the USA, since it was designed here!
I would ask the customer what functionality they desire that requires a PBX. With 4 lines, I think I'd opt for centrex. With centrex lines you get PBX functionality thats managed by the telco provider which in my opinion is ideal for a small office.
If they plan to grow beyond 10 sets, then maybe a PBX is the best route, but 4 lines... centrex.
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