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Is anybody familiar with "Calyx Point" and XML?

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jokersmild

Vendor
Apr 6, 2003
14
US
I am having a problem with a client that is using "calyx point", I am not very familliar with the program. "Point" is a program that is used by mortgage brokers to initiate loan applications, and keep track of the application.

The problem that I am running into is during the installation of "Countrywide Home Lender" interface module. it installs up to the last portion and then it gives me this error:

"Error 1904:. Module C:\WINDOWS\SYSTEM\MSXML.DLL failed to register. HRESULT -2147023782. Contact your support personnel."

I have tried going to " and have not found anything relating to this error.

I have gone to the Microsoft Knowledge Base and have not found anything relevant to "msxml.dll" and this error.

I am working on a Win ME system that is fully updated with the current files from Windows update.

I have run hijackthis and this is the log that it produces:

Logfile of HijackThis v1.97.5
Scan saved at 10:01:43 PM, on 3/5/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\MSIEXEC.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
D:\HIJACKTHIS\HIJACKTHIS.EXE

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O8 - Extra context menu item: Translate Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR_EN_2.0.95-DELEON.DLL/cmtrans.html
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward &Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)


Please give me any information on this that you can discern.

Thanks Pete
 
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