IQ & 3300 Monitor

[MitelAvaya]

I'm doing a lot of changes of IQ queue programming on a live system.

Normally testing in this time zone wouldn't be a problem, but the kit i'm working on is in America, so working on their time. All the changes I'm making to the queues and schedules & routing I cant really test during UK working times as the kit is in night service, so the flows go to the night messages.

Is there a way in the IQ where you can see the digits dialled and see how the flow would work if you made certain changes to it?

 

[slapin]

Just make a test flow in the night mode which will mimic day mode for another flow. If you cannot create a completely separate test bed and have an entry menu in production system, just create a secret button which will put you into your test environment. Enable it when needed and remove when you are done.