IPSI

[techelp01]

Need some help, I'm able to ping my IPSI. When I do a list conf all it say's "no board". Any ideas how to fix this?

ALARM REPORT

Port Mtce On Alt Alarm Svc Ack? Date Date
Name Brd? Name Type State 1 2 Alarmed Resolved

02A PKT-INT y MAJOR OUT y 07/01/17:42 00/00/00:00
PN 02 EXP-PN n MAJOR y 07/01/17:43 00/00/00:00
PN 02 EXP-PN n MAJOR y 07/01/17:43 00/00/00:00
PN 02 EXP-PN n MAJOR y 07/01/17:43 00/00/00:00
PN 02 EXP-PN n MAJOR y 07/01/17:44 00/00/00:00
02A09 IPMEDPRO y MINOR y 07/01/17:54 00/00/00:00
02A09 IPMEDPRO y MINOR y 07/01/17:54 00/00/00:00
02A09 IPMEDPRO y MINOR y 07/01/17:54 00/00/00:00
02A09 IPMEDPRO y MINOR y 07/01/17:54 00/00/00:00
02A09 IPMEDPRO y MINOR y 07/01/17:54 00/00/00:00

 

[phoneguy55]

is you WAN down?

 

[techelp01]

Would I still be able to ping the board if the WAN is down?
This is what I see when I pull a config

02A00 POWER SUPPLY no board
02A01 TONE/CLOCK no board
02A04 CONTROL-LAN no board u u u u u u u u
u u u u u u u u
17
02A09 IP MEDIA PROCESSOR no board

02A11 CO TRUNK no board 01 02 03 04 05 u u u
02A12 ANALOG LINE no board 01 02 03 04 05 06 07 08
09 10 11 12 u u u u
u u u u u u u u
02A14 DS1 INTERFACE no board 01 02 03 04 05 06 07 08
09 10 11 12 13 14 15 16
17 18 19 20 21 22 23 24
u u u u u u u u

 

[Midstream]

Did you check the LED's in the troubleshooting section? Do you have a solid, downward facing triangle?

 

[Midstream]

http://support.avaya.com/css/P8/documents/100015876

page 72

 

[98Converter]

Try this command:

list ipserver-interface

If they're down, depending on your version of CM, you may have to kick them back into service.

change system-parameters ess (CM versions below 5.x)
get forced-takeover ipserver-interface port-network X (CM 5.x and above)
change system-parameters port-networks (You can you use this to schedule them to auto-recover with CM5.x and above)

Hope this helps.

Thanks,
98C

We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.

 

[techelp01]

Yes, I do have a downward facing arrow on my IPSI, what does that mean?

 

[kjrnec]

Installing and configuring Avaya S8700 Media Servers guide

Means you have an static IP address and connectivity
I
P
v

 

[Midstream]

A solid downward facing arrow, or an outline of a downward facing arrow?

Download the doc I referenced earlier, go to page 75 and tell me which one you have, please.

 

[Midstream]

In looking at this again... your whole cabinet is down, but you can ping the IPSI. Everything is showing up as NO BOARD.

Did you try to reset the packet-interface for Paort Network 2? I've seen it after a power outage where some IPSI's will have full connectivity, but you'll swear that there's no power to the cabinet if you're looking at it remotely through CM translations.
If you've verified there is power by pinging the IPSI's, try "reset packet-interface 2A" and let me know how that works out for you.

 

[techelp01]

Thanks for everyones help, all of you are great!!!!

I did a reset system 4 and the phones registered at the right location, everything is up!!!


Thanks again!!!!!!