We have had a number of incedents where the onboarding file provided by avaya fails to uplad to the IPO
After a lile ivstigation I have found this is because the XLM file is being truncated partway through the Certificates section.
A prolonged chat session with Avaya struggeld to make them understand there was a problem (I was repeatedly asked to wait 24hrs) & the chat agent is incapable of raising an issue withthe IPOSS service.
I have since found the file can be repaire if you replace the broken section of the file with the oresponding tail of a working one (starting from <Certificates>)
Do things on the cheap & it will cost you dear
After a lile ivstigation I have found this is because the XLM file is being truncated partway through the Certificates section.
A prolonged chat session with Avaya struggeld to make them understand there was a problem (I was repeatedly asked to wait 24hrs) & the chat agent is incapable of raising an issue withthe IPOSS service.
I have since found the file can be repaire if you replace the broken section of the file with the oresponding tail of a working one (starting from <Certificates>)
Do things on the cheap & it will cost you dear