IPOffice and VoiceMailPro Languages

[voipinfo]

Dear All

One of my customers has a branch in Saudi Arabia.
I want to put IP Office system with voicemail pro in the branches and Head Quarter ( cause each branch is in different country) and enable dialing feature by IP Line ( in IP Office ) without SCN just dialing feature with shortcodes.

Now the customer want that the Voicemail Prompt and All the voice prompts in the system use the country Local.

Now I have trouble with Arabic language.How Could I implement Arabic language for Voice prompts like Voicmail access menu , queue announcment,...


Please Advice.

Voipinfo

 

[CarGoSki]

You can change any users vm locale and the vm prompts will play that language assuming that it is installed. HG queue announcements will likely have to be handled via incoming route from unique line ID to duplicate HG with custom recordings in queue and still queued in vmpro. Perhaps a little time consuming but not too bad.

 

[voipinfo]

Thanks for your reply.
Could you please explain more ?
For example What about language Grammar
I mean that in Arabic the grammar is different from English.
for example if a sentence is combined from 3 wav : in English the Grammar and the order of these wav files to be played differ in Arabic.


Please Advice

 

[bdelmar]

Arabic is not supported. If you change the locale to Suadi Arabia, it plays the prompts in UK English.

Go to

http://marketingtools.avaya.com/knowledgebase

and do a search for language and it will give you all the locales and the languages the VM prompts are played in, also the language displayed on the phones as well.

 

[voipinfo]

I know that arabic is not supported and also which languages it supports.
But now I need a way to Do with Arabic Language.

Should I contact AVAYA to implement this ?

Please advice if there's anyway to impelement Arabic voice prompts ?

 

[amriddle01]

You can't do it simple as that, it doesn't matter how many times you ask the answer is the same. The only thing you can do is to contact Avaya with a feature request, but to create what you're asking would cost Avaya a lot of money so I doubt they will and even if they did it wouldn't happen for a long time. As for customizing your own promts you would just have to try trial and error but as you say the grammatical differences would make this very difficult.

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers