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IPoffice 1.4.25 restart 4 times at day , log attached

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gapelbaum

gapelbaum

Technical User
Oct 17, 2003
36
0
0
UY
Hi,

My Ipo 406 with software 1.4.25 restart some time by unknown cause.
I enabled the console trace and catch the below log.
The last line is:

8324423mS PRN: .WATCHDOG TIMEOUT 01e6bdcb 00000000 00000000 00000000 00000000 00000000 00000000 00000000

Any help about how is the cause of the restart and any solution or workaround will be welcomed.

Regards,
Gustavo

The relevant part of the console trace log:

8287204mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/235
8287680mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/1802
8287949mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/213
8288943mS CMExtnEvt: v=14 State, new=DialReq old=Idle,0,0,
8288945mS CMCallEvt: v=5442 State, new=Dialling old=Idle,0,0,Astate
8288946mS CMExtnEvt: v=14 State, new=Dialling old=DialReq,0,0,
8288947mS CMExtnCutEvt: v=14 State, new=DialTone old=None,0,0,
8288948mS CMCallEvt: v=5442 State, new=LocalDial old=Dialling,0,0,Astate
8289010mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/250
8289022mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/250
8289023mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/250
8289187mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/hunt_list
8289226mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/217
8289424mS PRN: Mon 24/11/2003 17:45:37 FreeMem=7280334 CMMsg=8 (8) Buff=100 655 400 1326 Links=8911
8289677mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/1803
8289943mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/155
8290346mS CMExtnCutEvt: v=14 State, new=None old=DialTone,0,0,
8290350mS CMCallEvt: v=5442 State, new=LocalDial old=LocalDial,0,0,Astate
8290351mS CMExtnEvt: v=14 State, new=Dialling old=Dialling,0,0,
8290351mS CMExtnCutEvt: v=14 State, new=DialTone old=None,0,0,
8290438mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/250
8290449mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/250
8290450mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/250
8290903mS CMExtnEvt: v=6 State, new=DialReq old=Idle,0,0,
8290904mS CMCallEvt: v=5444 State, new=Dialling old=Idle,0,0,Astate
8290906mS CMExtnEvt: v=6 State, new=Dialling old=DialReq,0,0,
8290906mS CMExtnCutEvt: v=6 State, new=DialTone old=None,0,0,
8290907mS CMCallEvt: v=5444 State, new=LocalDial old=Dialling,0,0,Astate
8290925mS PRN: Mon 24/11/2003 17:45:38 FreeMem=7278714 CMMsg=8 (8) Buff=100 652 398 1326 Links=8910
8290981mS CMExtnCutEvt: v=14 State, new=None old=DialTone,0,0,
8291052mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/220
8291065mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/220
8291066mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/220
8291169mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/425
8291549mS CMExtnEvt: v=6 State, new=PortRecoverDelay old=Dialling,0,0,
8291549mS CMCallEvt: v=5444 State, new=Idle old=LocalDial,0,0,Astate
8291550mS CMCallEvt: v=5444 State, new=Idle old=Idle,0,0,BState
8291550mS CMExtnCutEvt: v=6 State, new=None old=DialTone,0,0,
8291655mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/hunt_list
8291683mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/220
8291683mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/1804
8291714mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/220
8291899mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/220
8291919mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/hunt_list
8291923mS PRN: Mon 24/11/2003 17:45:39 FreeMem=7279358 CMMsg=8 (8) Buff=100 651 400 1327 Links=8910
8291953mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/226
8292427mS PRN: Mon 24/11/2003 17:45:40 FreeMem=7280334 CMMsg=8 (8) Buff=100 654 400 1326 Links=8912
8293156mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/113
8293555mS CMExtnEvt: v=6 State, new=Idle old=PortRecoverDelay,0,0,
8293555mS CMExtnCutEvt: v=6 State, new=None old=None,0,0,
8293634mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/1805
8293731mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/220
8293733mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/220
8293735mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/220
8293995mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/206
8295140mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/hunt_list
8295171mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/211
8295521mS CMCallEvt: v=5440 State, new=Connected old=Ringing,0,0,BState
8295523mS CMCallEvt: v=5440 State, new=Connected old=Ringing,0,0,Astate
8295525mS CMExtnEvt: v=11 State, new=Connected old=Alerting,0,0,
8295525mS CMExtnCutEvt: v=11 State, new=CutThru old=CutThru,0,0,
8295538mS PRN: TFTPServer::RRQ(from 192.168.32.13) nasystem/call_info/0.5440.0
8295571mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/219
8295572mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/219
8295582mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/219
8295622mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/1806
8295985mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/410
8297128mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/1801
8297606mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/hunt_list
8297635mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/1807
8297975mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/hunt_list
8297981mS CMExtnEvt: v=14 State, new=DialReq old=Idle,0,0,
8297982mS CMCallEvt: v=5446 State, new=Dialling old=Idle,0,0,Astate
8297984mS CMExtnEvt: v=14 State, new=Dialling old=DialReq,0,0,
8297984mS CMExtnCutEvt: v=14 State, new=DialTone old=None,0,0,
8297987mS CMCallEvt: v=5446 State, new=LocalDial old=Dialling,0,0,Astate
8298008mS PRN: TFTPServer::RRQ(from 192.168.32.46) nasystem/call_info/0.5446.0
8298009mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/412
8298047mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/227
8298059mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/227
8298059mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/227
8298426mS PRN: Mon 24/11/2003 17:45:46 FreeMem=7278714 CMMsg=8 (8) Buff=100 655 400 1327 Links=8910
8298435mS PRN: CMCall::Forced Sending Complete
8298436mS CMCallEvt: v=5442 State, new=Dialling old=LocalDial,0,0,Astate
8298438mS CMExtnCutEvt: v=14 State, new=CutThru old=None,0,0,
8298440mS CMCallEvt: v=5442 State, new=Dialled old=Dialling,0,0,Astate
8298443mS PRN: AdjustCount 1,1 -> cur=6 out=3 v=6 d=0
8298560mS CMCallEvt: v=5442 State, new=Dialled old=Idle,0,0,BState
8298562mS CMExtnEvt: v=14 State, new=Proceeding old=Dialling,0,0,
8298562mS CMExtnCutEvt: v=14 State, new=CutThru old=CutThru,0,0,
8298618mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/250
8298629mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/250
8298629mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/250
8299053mS CMCallEvt: v=5442 State, new=Ringing old=Dialled,0,0,BState
8299055mS CMCallEvt: v=5442 State, new=Ringing old=Dialled,0,0,Astate
8299057mS CMExtnEvt: v=14 State, new=Alerting old=Proceeding,0,0,
8299057mS CMExtnCutEvt: v=14 State, new=CutThru old=CutThru,0,0,
8299112mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/305
8299231mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/250
8299253mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/250
8299254mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/250
8299590mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/1808
8299961mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/233
8300022mS CMExtnCutEvt: v=14 State, new=None old=DialTone,0,0,
8300640mS CMCallEvt: v=5446 State, new=Dialling old=LocalDial,0,0,Astate
8300642mS CMExtnCutEvt: v=14 State, new=CutThru old=None,0,0,
8300646mS CMCallEvt: v=5446 State, new=Dialled old=Dialling,0,0,Astate
8300648mS CMExtnEvt: v=13 State, new=Presenting old=Idle,0,0,
8300648mS CMExtnCutEvt: v=13 State, new=None old=None,0,0,
8300653mS PRN: TFTPServer::RRQ(from 192.168.32.145) nasystem/call_info/0.5447.0
8300708mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/117
8300711mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/117
8300712mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/117
8300728mS CMExtnEvt: v=13 State, new=Ringing old=Presenting,0,0,
8300729mS CMCallEvt: v=5446 State, new=Ringing old=Idle,0,0,BState
8300731mS CMCallEvt: v=5446 State, new=Ringing old=Dialled,0,0,Astate
8300733mS CMExtnEvt: v=14 State, new=Alerting old=Dialling,0,0,
8300733mS CMExtnCutEvt: v=14 State, new=CutThru old=CutThru,0,0,
8300749mS PRN: TFTPServer::RRQ(from 192.168.32.46) nasystem/call_info/0.5446.0
8300918mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/117
8300920mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/117
8300921mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/117
8300925mS PRN: Mon 24/11/2003 17:45:49 FreeMem=7275782 CMMsg=8 (8) Buff=100 648 397 1326 Links=8902
8300948mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/227
8300949mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/227
8300950mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/227
8301095mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/hunt_list
8301126mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/245
8301422mS PRN: Mon 24/11/2003 17:45:49 FreeMem=7278714 CMMsg=8 (8) Buff=100 655 400 1327 Links=8908
8301572mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/1809
8301951mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/229
8303081mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/1891
8303558mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/hunt_list
8303587mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/1810
8303747mS PRN: Transfer=POPCALL:DIALIN
8303747mS PRN: held call Acallid = 5.19.2
8303752mS CMExtnCutEvt: v=1005 State, new=None old=CutThru,0,0,
8303755mS CMCallEvt: v=5437 State, new=Idle old=Ringing,0,0,Astate
8303755mS CMCallEvt: v=5437 State, new=Idle old=Ringing,0,0,BState
8303758mS PRN: CallLost cause=16
8303758mS CMExtnCutEvt: v=11 State, new=None old=None,0,0,
8303758mS CMExtnEvt: v=11 State, new=PortRecoverDelay old=Ringing,0,0,
8303762mS CMCallEvt: v=19 State, new=Connected old=Connected,0,0,BState
8303764mS CMExtnEvt: v=1005 State, new=Connected old=Alerting,0,0,
8303764mS CMExtnCutEvt: v=1005 State, new=CutThru old=None,0,0,
8303775mS PRN: TFTPServer::RRQ(from 192.168.32.139) nasystem/call_info/0.5439.0
8303792mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/100
8303806mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/100
8303807mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/100
8303922mS PRN: Mon 24/11/2003 17:45:52 FreeMem=7280414 CMMsg=8 (8) Buff=100 655 400 1320 Links=8912
8303940mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/hunt_list
8303963mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/219
8305068mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/1892
8305554mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/1811
8305724mS CMCallEvt: v=5442 State, new=Connected old=Ringing,0,0,BState
8305727mS CMCallEvt: v=5442 State, new=Connected old=Ringing,0,0,Astate
8305729mS CMExtnEvt: v=14 State, new=Connected old=Alerting,0,0,
8305729mS CMExtnCutEvt: v=14 State, new=CutThru old=CutThru,0,0,
8305756mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/250
8305757mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/250
8305758mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/250
8305771mS CMExtnEvt: v=11 State, new=Idle old=PortRecoverDelay,0,0,
8305772mS CMExtnCutEvt: v=11 State, new=None old=None,0,0,
8305831mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/100
8305833mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/100
8305834mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/100
8305928mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/225
8307047mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/hunt_list
8307078mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/1800
8307596mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/1812
8307916mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/116
8307929mS PRN: Mon 24/11/2003 17:45:56 FreeMem=7279438 CMMsg=8 (8) Buff=100 655 400 1320 Links=8909
8308426mS PRN: Mon 24/11/2003 17:45:56 FreeMem=7280414 CMMsg=8 (8) Buff=100 655 400 1326 Links=8911
8308556mS CMExtnEvt: v=10 State, new=PortRecoverDelay old=Connected,0,0,
8308556mS CMCallEvt: v=15 State, new=Idle old=Connected,0,0,Astate
8308556mS CMCallEvt: v=15 State, new=Idle old=Connected,0,0,BState
8308557mS PRN: AdjustCount -1,0 -> cur=5 out=3 v=5 d=0
8308562mS CMExtnCutEvt: v=10 State, new=None old=CutThru,0,0,
8308583mS PRN: TFTPServer::RRQ(from 192.168.32.140) nasystem/call_info/0.5417.0
8308618mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/214
8308629mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/214
8308630mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/214
8308921mS PRN: Mon 24/11/2003 17:45:57 FreeMem=7282114 CMMsg=8 (8) Buff=100 655 400 1322 Links=8913
8309037mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/1802
8309510mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/hunt_list
8309540mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/1813
8309903mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/hunt_list
8309924mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/302
8309928mS PRN: Mon 24/11/2003 17:45:58 FreeMem=7281138 CMMsg=8 (8) Buff=100 654 400 1322 Links=8911
8310428mS PRN: Mon 24/11/2003 17:45:58 FreeMem=7282114 CMMsg=8 (8) Buff=100 655 400 1320 Links=8913
8310570mS CMExtnEvt: v=10 State, new=Idle old=PortRecoverDelay,0,0,
8310570mS CMExtnCutEvt: v=10 State, new=None old=None,0,0,
8310664mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/214
8310665mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/214
8310666mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/214
8311018mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/1803
8311502mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/1814
8311897mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/203
8313000mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/hunt_list
8313031mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/1804
8313483mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/1815
8313873mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/100
8314986mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/1805
8315471mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/hunt_list
8315501mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/1816
8315732mS CMExtnCutEvt: v=13 State, new=None old=None,0,0,
8315732mS CMExtnEvt: v=13 State, new=PortRecoverDelay old=Ringing,0,0,
8315733mS CMCallEvt: v=5446 State, new=ReDialling old=Ringing,0,0,BState
8315738mS CMExtnEvt: v=1004 State, new=Presenting old=Idle,0,0,
8315738mS CMExtnCutEvt: v=1004 State, new=None old=None,0,0,
8315745mS CMExtnEvt: v=1004 State, new=Ringing old=Presenting,0,0,
8315745mS CMCallEvt: v=5446 State, new=Ringing old=ReDialling,0,0,BState
8315764mS PRN: TFTPServer::RRQ(from 192.168.32.145) nasystem/call_info/0.5447.0
8315843mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/117
8315844mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/117
8315845mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/117
8315869mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/hunt_list
8315890mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/242
8315920mS PRN: Mon 24/11/2003 17:46:04 FreeMem=7281586 CMMsg=8 (8) Buff=100 655 400 1336 Links=8914
8316973mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/1806
8317453mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/1817
8317737mS CMExtnEvt: v=13 State, new=Idle old=PortRecoverDelay,0,0,
8317737mS CMExtnCutEvt: v=13 State, new=None old=None,0,0,
8317852mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/240
8317887mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/117
8317888mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/117
8317889mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/117
8318956mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/hunt_list
8318987mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/1807
8319445mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/1818
8319843mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/250
8320942mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/1808
8321421mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/hunt_list
8321425mS PRN: Mon 24/11/2003 17:46:09 FreeMem=7280610 CMMsg=8 (8) Buff=100 654 400 1327 Links=8911
8321455mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/1819
8321752mS CMExtnEvt: v=1004 State, new=Answered old=Ringing,0,0,
8321753mS CMCallEvt: v=5446 State, new=Connected old=Ringing,0,0,BState
8321757mS CMCallEvt: v=5446 State, new=Connected old=Ringing,0,0,Astate
8321760mS CMExtnEvt: v=1004 State, new=Connected old=Answered,0,0,
8321760mS CMExtnCutEvt: v=1004 State, new=CutThru old=None,0,0,
8321764mS CMExtnEvt: v=14 State, new=Connected old=Alerting,0,0,
8321765mS CMExtnCutEvt: v=14 State, new=CutThru old=CutThru,0,0,
8321777mS PRN: TFTPServer::RRQ(from 192.168.32.46) nasystem/call_info/0.5446.0
8321826mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/hunt_list
8321847mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/157
8321922mS PRN: Mon 24/11/2003 17:46:10 FreeMem=7281586 CMMsg=8 (8) Buff=100 648 400 1329 Links=8914
8321966mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/227
8321968mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/227

8321969mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/227
8324423mS PRN: .WATCHDOG TIMEOUT 01e6bdcb 00000000 00000000 00000000 00000000 00000000 00000000 00000000
== 24/11/2003 17:46 contact lost - reselect = 1
******************************************************************

********** From: 192.168.32.254 (16149) **********
== 24/11/2003 17:46 contact made SysMonitor 3.4 (15)
2mS PRN: Monitor Started IP=192.168.32.155 IP 406 1.4(25) Dedicado-Avaya
3mS PRN: LAW=A PRI=1, BRI=0, ALOG=0, ADSL=0 VCOMP=20, MDM=0, WAN=0, MODU=3 LANM=0 CkSRC=5 VMAIL=0(VER=0 TYP=1) CALLS=4(TOT=4)
511mS ERR: PCPartner User not logged in MHernandez ipad=192.168.32.17
523mS CMExtnEvt: v=30 State, new=Idle old=Idle,0,0,
523mS CMExtnCutEvt: v=30 State, new=None old=None,0,0,
599mS CMExtnEvt: v=11 State, new=DialReq old=PortRecoverDelay,0,0,
602mS CMCallEvt: v=1009 State, new=Dialling old=Idle,0,0,Astate
603mS CMExtnEvt: v=11 State, new=Dialling old=DialReq,0,0,
603mS CMExtnCutEvt: v=11 State, new=DialTone old=None,0,0,
605mS CMCallEvt: v=1009 State, new=LocalDial old=Dialling,0,0,Astate
625mS PRN: Token::Token() -1: token added:
626mS PRN: 00:e0:07:00:5d:10
638mS PRN: loading holdmusic.wav from ipad=255.255.255.255
665mS PRN: PCPartner::pCPartner for Tel_Sistemas List Size=16
669mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/hunt_list
671mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/1822
672mS PRN: TFTPServer::RRQ(from 192.168.32.24) nasystem/call_info/0.1001.0
673mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/1810
679mS PRN: Mon 24/11/2003 17:46:52 FreeMem=7715114 CMMsg=3 (3) Buff=100 633 315 1360 Links=9521
707mS PRN: TFTPServer::RRQ(from 192.168.32.160) nasystem/who_is
749mS PRN: TFTPServer::RRQ(from 10.0.0.254) nasystem/licence_list
757mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/205
758mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/1823
759mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/1811
761mS CMExtnEvt: v=29 State, new=Idle old=Idle,0,0,
761mS CMExtnCutEvt: v=29 State, new=None old=None,0,0,
776mS PRN: TFTPServer::RRQ(from 192.168.32.30) nasystem/user_list3
777mS PRN: TFTPServer::RRQ(from 192.168.32.161) nasystem/user_list3
808mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/120
810mS PRN: TFTPServer::RRQ(from 10.0.0.254) nasystem/who_is
812mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/1890
813mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/1812
848mS PRN: Mon 24/11/2003 17:46:52 FreeMem=7711858 CMMsg=3 (3) Buff=100 627 326 1361 Links=9507
866mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/212
868mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/hunt_list
877mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/hunt_list
899mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/hunt_list
913mS PRN: TFTPServer::RRQ(from 192.168.32.42) nasystem/user_list3
915mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/232
970mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/1813
971mS PRN: TFTPServer::RRQ(from 192.168.32.30) nasystem/hunt_list
974mS PRN: TFTPServer::RRQ(from 192.168.32.161) nasystem/hunt_list
975mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/234
976mS PRN: TFTPServer::RRQ(from 192.168.32.41) nasystem/user_list3
978mS PRN: TFTPServer::RRQ(from 192.168.32.25) nasystem/user_list3
987mS CMExtnEvt: v=28 State, new=Idle old=Idle,0,0,
987mS CMExtnCutEvt: v=28 State, new=None old=None,0,0,
1058mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/112
1059mS PRN: TFTPServer::RRQ(from 192.168.32.159) nasystem/user_list3
1061mS PRN: TFTPServer::RRQ(from 10.0.0.254) nasystem/user_list2
1063mS PRN: WalkToWAV - Success
1063mS PRN: TFTPServer::RRQ(from 192.168.32.31) nasystem/user_list3
1114mS PRN: TFTPServer::RRQ(from 192.168.32.30) nasystem/dir_list
1116mS PRN: TFTPServer::RRQ(from 192.168.32.161) nasystem/dir_list
1118mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/401
1124mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/1814
1151mS CMExtnEvt: v=3 State, new=PortRecoverDelay old=Dialling,0,0,
1151mS CMCallEvt: v=1001 State, new=Idle old=LocalDial,0,0,Astate
1151mS CMCallEvt: v=1001 State, new=Idle old=Idle,0,0,BState
1152mS CMExtnCutEvt: v=3 State, new=None old=DialTone,0,0,
1170mS PRN: TFTPServer::RRQ(from 192.168.32.24) nasystem/user_list3
1176mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/255
1177mS PRN: TFTPServer::RRQ(from 192.168.32.37) nasystem/user_list3
1194mS PRN: TFTPServer::RRQ(from 192.168.32.34) nasystem/user_list3
1202mS PRN: TFTPServer::RRQ(from 192.168.32.30) nasystem/user_info2/SHernandez
1202mS PRN: TFTPServer::RRQ(from 192.168.32.161) nasystem/user_info2/Tel_Sistemas
1204mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/402
1209mS PRN: RasServer::OnRRQ --- CallSigProtocol is H323AnnexL_P. Go for IP4600 R2
1210mS PRN: GK: Adding new endpoint Dedicado-Avaya_3fc2440c240a158e
1210mS PRN: User 401, c0a81ef0 allowed, bchan 0.0, EI Dedicado-Avaya_3fc2440c240a158e
1211mS PRN: Using IP_Phone 1.7
1234mS CMExtnEvt: v=27 State, new=Idle old=Idle,0,0,
1234mS CMExtnCutEvt: v=27 State, new=None old=None,0,0,
1245mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/user_info/1815
1255mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/hunt_list
1274mS PRN: TFTPServer::RRQ(from 10.0.2.141) nasystem/user_list3
1280mS PRN: TFTPServer::RRQ(from 192.168.32.42) nasystem/hunt_list
1287mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/hunt_list
1304mS PRN: TFTPServer::RRQ(from 192.168.32.41) nasystem/hunt_list
1347mS PRN: TFTPServer::RRQ(from 192.168.32.161) nasystem/user_list3
1349mS PRN: TFTPServer::RRQ(from 10.0.2.142) nasystem/hunt_list
1350mS PRN: TFTPServer::RRQ(from 10.0.2.140) nasystem/user_info/117
1351mS PRN: TFTPServer::RRQ(from 192.168.32.159) nasystem/hunt_list
1353mS PRN: TFTPServer::RRQ(from 192.168.32.160) nasystem/user_list3
1359mS PRN: TFTPServer::RRQ(from 192.168.32.42) nasystem/dir_list
1361mS PRN: TFTPServer::RRQ(from 192.168.32.33) nasystem/user_info/451
1368mS PRN: Mon 24/11/2003 17:46:53 FreeMem=7436646 CMMsg=3 (3) Buff=100 596 364 1359 Links=9423
1391mS PRN: TFTPServer::RRQ(from 192.168.32.41) nasystem/dir_list
1392mS PRN: TFTPServer::RRQ(from 10.0.0.254) nasystem/user_list3






 
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things to try;

1. Disconnect IPO from network, inc voicemail server.
- if still reboot, then faulty units / configuration
- if do not reboot, then something on the network is affecting the IPO
2. Connect the IPO to the voicemail server.
- if IPO reboots, voicemail server have a virus
- if do not reboot, its not the voicemail server, but something on the network is affecting the IPO. Run full virus scan.

Does this help?
 
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Definitly the problem is because somebody in network has a virus. I had this situation and I was scanned all network, cleaned all viruses and the was OK.
 
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Could you tell me where are you from???
I had this situation in Croatia and I did not hear that somebody from other country had this sitauation. We had this sitauation in 4-5 companies.
 
Upvote 0 Downvote
this is geting more common first can across this with blaster.

The easy way to tell if its a network virus is of course to disconect the ipoffice from the lan. If the problem goes away investigate your lan.

However i got caught out by a remote lan that conected via ras to the ipofice, after disconnecting the lan we still had rebooting issues then noticed that it only happened after a ras connection had been up for some time. Changed the ras user password to test so they couldnt connect and sure enough the fault went away. Investigated the remote lan and foulnd a pc with blaster, clened and all ok. That is appart from the big isdn phone bill as the remote pc had been bringing the line up constantly.
 
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