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IPOCC WebUI Screenpop

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csalt

Technical User
Joined
Jul 20, 2008
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14
Location
SG
Hello

Not sure this has been asked... Basically we have issue popping up the URL from CRM (to be specific it is Microsoft Dynamic CRM). We notice the issue with the URL because it contain "%" sign in it, and this "%" is part of the query and is not able to be removed.
E.g.
Expected pop URL
*where 12345678 is the caller number

Anyone successfully pops Microsoft Dynamic CRM from WebUI before?
 
Is the URL entered in the configuration with just % or %3D ?

"Trying is the first step to failure..." - Homer
 

URL entered as whole string with "%3D" as part of URL
 
 
What is the exact URL you wanna use if you search for 12345678 ?

"Trying is the first step to failure..." - Homer
 
yes the URL actually works if access directly via browser with those special character in the URL... those are actually ascii encoding where %3D represent "="
Of course we tried but with "page not found" from the web server
 
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