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IPOCC break codes not showing in the the break

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Allenmendoza

Vendor
Jul 11, 2014
39
SG
Hi to all, did anybody encountered the issue in IPOCC that there is no break code when agent will go to break even the itt was been configured already/
 
Have you enabled the setting under System Setting, General Use Break Codes?
 
Tick Use break codes, then configure them.

See page 47:


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