Seth Cheuvront
IS-IT--Management
Hello All,
This may seem simple - but I am at my witts end.
We inherited an Avaya IP Office 500 control unit and a IPOCC system from a local company (we are a small Volunteer Fire Department.)
The control unit is on R9.0. The License Management Server is up - the IPOCC applications all launch and run. But I do not know how to connect the Control Unit with the Server.
Would the Control Unit need to be in Server Expansion mode to the IPOCC? Is there a missing piece in between?
I am thinking maybe we are missing something in the middle like the "Linux Box" IP Office Server edition from what I have read in documentation.
The original programming of the Control unit had not additional licensing to it - was just dedicated to the IPOCC for licensing.
SO to me - I feel that the IPOCC server is handling the "Server Edition" side of the puzzle and the IPO Control unit is there for digital stations and analog phones.
(I am not a telecom professional but have worked with Avaya and in the Tech industry for years. Any comments or suggestions would be helpful.)
Thank You!
Seth
This may seem simple - but I am at my witts end.
We inherited an Avaya IP Office 500 control unit and a IPOCC system from a local company (we are a small Volunteer Fire Department.)
The control unit is on R9.0. The License Management Server is up - the IPOCC applications all launch and run. But I do not know how to connect the Control Unit with the Server.
Would the Control Unit need to be in Server Expansion mode to the IPOCC? Is there a missing piece in between?
I am thinking maybe we are missing something in the middle like the "Linux Box" IP Office Server edition from what I have read in documentation.
The original programming of the Control unit had not additional licensing to it - was just dedicated to the IPOCC for licensing.
SO to me - I feel that the IPOCC server is handling the "Server Edition" side of the puzzle and the IPO Control unit is there for digital stations and analog phones.
(I am not a telecom professional but have worked with Avaya and in the Tech industry for years. Any comments or suggestions would be helpful.)
Thank You!
Seth