Hi All
I have an IPO V11.1.2 installed and the customer is using IX Workspaces, works perfect on android with no issues however on iPhone I have the problem of if the phone is locked or not on the IX workspaces screen calls to not come through and the extension looks like it's logged out.
Settings have been compared to our in office system on handsets and look ok.
Push notifications is enabled on PBX also.
IOS version is 15.4 (latest I believe) and it's iPhone 11's, multiple affected.
Other threads seem historical and looks like maybe a version issue, any advice?
Thanks
Calum M
ACSS
I have an IPO V11.1.2 installed and the customer is using IX Workspaces, works perfect on android with no issues however on iPhone I have the problem of if the phone is locked or not on the IX workspaces screen calls to not come through and the extension looks like it's logged out.
Settings have been compared to our in office system on handsets and look ok.
Push notifications is enabled on PBX also.
IOS version is 15.4 (latest I believe) and it's iPhone 11's, multiple affected.
Other threads seem historical and looks like maybe a version issue, any advice?
Thanks
Calum M
ACSS