Hi,
I have a customer with an IP500v2 system with more than 32 extensions and they want to upgrade to the R9 software. Do I need to sell them the upgrade to R8 and the upgrade to R9 or just a single upgrade license to R9?
Hi,
Do you know if the R7 to R9 upgrade process will actually give me my Virtual Essential Edition license or is it going to totally screw me up? Has anybody tried this before?
It should give you the Virtual LIC, I have had it happen though where it did not. In any event if you ever need to replace the control unit you will need to purchase the essential lic.
You only need the R9 license, make sure You get the large license.
You should upgrade to R8 first, then R9
If You upgrade to an early version of R8, and make a call you will get the virtual essential license.
However, if You control unit fails, You will end up having to buy an essential edition license anyway.
I suggest buying the essential license, one less headache to worry about.
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