IPO Sip to Sip trunk dialing

[rgraszk]

Hello everyone and all best in New Year.
I have a problem with IPO, there is ITSP SIP trunk and second system (some IVR on Asterisk) connected also via SIP trunk to IPO.
problem is that i cannot dial from IVR out to ITSP...
IPO short code 0N pointed to ARS 50:Main --> in ARS: Code:? Telephone Number:. Feature Dial and line group as outgoing SIP ITSP.
Direct outgoing calls from IPO working well but from IVR not - still im getting 404 Not Found etc.
I have tried with different ICR settings but no luck...
Has anybody idea how to sort this out?

 

[derfloh]

No ICR entry probably

IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN

 

[rgraszk]

I have tried ICR with whole public number, N, X, ? and (dot) but with no luck always getting 404 Not Found...
Maybe im wrong with ICR settings but what should be there?
All users in SIP part have public umbers entered and incomming routing from itsp working well, but how to send call to another SIP trunk?

 

[TouchToneTommy]

The SIP line from the IVR should have a unique incoming line group, the ICR would just be the Line Group Number, blank on the telephone number, and (dot) for the destination. Have the IVR dial whatever leading shortcode is necessary to hit the ARS table for outbound.

 

[rgraszk]

Hello
and it is..
Line Group is 4
ICR Line group ID is 4; Incoming Number empty and destination is .

 

[rgraszk]

And trace from Monitor

If i change in SIP URIs to AUTO then im getting error Not Acceptable Here.

 

[TouchToneTommy]

Looks like the IVR is trying to call 0604547094? Is that a valid telephone number? And can you dial that number from a telephone?

Run the trace with Targeting and ARS checked as well.

 

[rgraszk]

Thank you TouchToneTommy.

Yes this is valid numebr i can dial this number form IPO extension.
Looks like number cannot be matched but why ???
1734913052mS Sip: ac1f800a0001a84c 4.108620.1 -1 SIPTrunk Endpoint(f5e219d0) Present Call, no match (0604547094) from URI in To header or (0604547094) from request URI

ARS is:
Code: ? and Telephone number: .

ARS Short Code: Code: 0N Feature Dial Telephone Number: NsE
Even if i add short code with 060454704 dial 604547094 still 404 Not Found.

Trace attached.

 

[rgraszk]

And below trace when im calling 0604547094 from IPO extn.

 

[kwing112000]

I dont think you can leave the incoming number blank on the call route. It has been a long time since i have done this but i remember having to put xxx's in there to match the number of digits received from the trunk. it was either xxx or # i cant remember.

Kevin Wing
ACSS Small and Medium Enterprise (SME) Communications
ACS- Implement IP Office
ACA- Implement IP Office
Vive Communications

 

[rgraszk]

kwing112000
xx's or # didnt change anything still 404 Not Found

 

[derfloh]

It must be Auto in the URI. Called number in to header (or similar) within Trunk config.

And an empty entry in ICR with . as target.

IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN

 

[rgraszk]

If im setting this with AUTO im getting 408 Not Acceptable Here...
Without SIP Uri (deleted) - 404 Not Found
With SIP URI configured:
Local URI - Use Internal Data in Display and Content
and
Contact - Use Internal Data in Display and Content also 404 Not Found.

Dont know why IPO not looking at TO header and compares this with short codes?