IPO SE 9.1.8 Onex Portal and Microsoft 2016

[NYSTECH]

Is anyone using One x Portal with Microsoft 2016?
I am having an issue trying to install the Microsoft plug in on machines using 2016.

I get following error.

Avaya IP Office Plugin's "Click-To-Dial from Email text" feature will not be available as some of the dependencies are missing.

Any help appreciated.

 

[intrigrant]

I have seen that but did not resolve it as it is a IT problem, not mine.
32 brand new workstations all installed with the same OS(Win10Ent64) & Office2016, 2 with the same error the others are fine.

 

[petefish]

I Had the same problem and had to upgrade to v10 but it works fine on that.

 

[Okkie26]

Anyone that find a solution? I'm having the same problem at a customers site.

What dependecsies are missing?

 

[NYSTECH]

From what I found 2016 not supported till Version 10. Though some people have work around.
Thanks for replies.

 

[mojoputter]

I've had the same issue at customers sites, as Intrigrant stated IT problem.
Customer updated the computers and this application is a no go.

No matter how hard you try, you can't fix stupid...

 

[bob10752000]

I have Outlook 2016 and the plug in works from R10 1XP but not R9.1 1XP.

ACSS (SME)
APSS (SME)

 

[dbuxton101]

Second that, works on R10 and is somewhere in the documentation - ie the R10 feature description

 

[ogTOKYO]

Strange as many of us have 2016 running on 9.1x

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